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Arlo, BW Signature Collection

2.0 star property
Downtown Ottawa's urban retreat offers the perfect blend of connectivity and activity, with public WiFi areas and a fitness center for daily workouts

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Sonder Arlo sits in the heart of Downtown Ottawa, where travelers find both comfort and practicality. The property features a well-equipped gym, convenient laundry facilities, and helpful concierge services. Parliament Hill and Shaw Centre are just a short walk away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Kitchen

About the area

Downtown Ottawa, a neighbourhood in Ottawa, is home to Arlo Apartments Downtown. Rideau Canal and Peace Tower are local landmarks, and travellers looking to shop may want to visit Byward Market Square and Sparks Street. Elgin Street and Canadian Museum of Nature are also worth visiting.
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Map
88 Albert Street, Ottawa, ON, K1P 5E9

Getting around

  • Parliament Station - 4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Little Victories - ‬3 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪D'Arcy McGee's - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Arlo, BW Signature Collection

Aparthotel near Rideau Canal
Close to Byward Market Square and University of Ottawa, Arlo Apartments Downtown provides laundry facilities, a gym and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • A 24-hour front desk, concierge services and smoke-free property
  • A table football, a lift and luggage storage
  • Guest reviews say great things about the central location and helpful staff
Room features
All 152 individually furnished rooms have comforts such as air conditioning, in addition to amenities such as dining tables. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • 50-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Foosball table
  • Gym

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift (91 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Oven
  • Paper towels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arlo Apartments Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arlo Apartments Downtown?

This property doesn't offer parking.

What time is check-in at Arlo Apartments Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Arlo Apartments Downtown?

Checkout is at 11:00 AM.

Where is Arlo Apartments Downtown located?

Located in Downtown Ottawa, this aparthotel is within a 5-minute walk of Elgin Street and Rideau Canal. Parliament Hill and University of Ottawa are also within 15 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 9 minutes.

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Reviews

Arlo, BW Signature Collection Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Property conditions & facilities
Rating 10 - Excellent. 751 out of 1161 reviews
Rating 8 - Good. 266 out of 1161 reviews
Rating 6 - Okay. 81 out of 1161 reviews
Rating 4 - Poor. 23 out of 1161 reviews
Rating 2 - Terrible. 40 out of 1161 reviews

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay!
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room I stayed in was perfect for a short stay. The location was relatively central to everything we wanted to visit. I would stay here again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was perfect for our family of four. It is centrally located and has everything we need to feel right at home. It is our new favourite place to stay in Ottawa!
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The ease of checkin / checkout made it simple and quick
Stayed 2 nights in Nov 2025

10/10 Excellent

Rocco

Liked: Cleanliness, property conditions & facilities, communication
Great and affordable place to stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Very conveniently located, very quiet and good rooma
Stayed 2 nights in Sep 2025

10/10 Excellent

jeannie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, very clean room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Having extra amenities already prepared, furnished ustensil and also very clean the room
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities, communication
Clean room with good amenities for short stays
Stayed 1 night in Sep 2025

10/10 Excellent

Leisa

Liked: Cleanliness, property conditions & facilities, communication
Very central and convenient. Would stay again. Everything you need in the room. Great for laundry too. This is my second stay here and I was very happy with it. Staff are lovely.
Stayed 11 nights in Oct 2025

10/10 Excellent

GABRIEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is the best
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room. Easy set up to check in. Plenty of space in the kitchen.
Stayed 1 night in Aug 2025

10/10 Excellent

Joane

Liked: Cleanliness, property conditions & facilities, communication
Excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

Isabella

Liked: Cleanliness
Great hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Alistair

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Company went out of business while we were staying there. Had to vacate with a few hours notice. Very nice staff, they deserved better.
Stayed 6 nights in Nov 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location for my needs. Very clean, friendly staff, decor so cool. I’ll be back on a regular basis.
Stayed 3 nights in Oct 2025

10/10 Excellent

Line Poder

Liked: Cleanliness, room comfort, communication
Staff was excellent and very customer service minded. Best experience!
Stayed 1 night in Oct 2025

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy, affordable and perfectly located. This is a great option for an overnight or a longer term stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean comfortable rooms. Very handy having grocery next door. Walkable to all attractions and eateries.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the convenience of this location. The rooms are a perfect set up for anyone staying in Ottawa looking to be walking distance to most things.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shahinshah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, communication
Very nice and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Pierrette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would definitely stay there again
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities
View was fantastic
Stayed 3 nights in Aug 2025

10/10 Excellent

Marnix

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay! It was quiet and the room was very clean! The area around the hotel was also very good. It’s right in the city center and close to any of the major attractions. Also nice to have a place to store your suitcase if you’re leaving long after the check out time.
Stayed 3 nights in Sep 2025