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Queen Victoria Hotel & Manor House by NEWMARK

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View from room
Pool
Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Manor House Superior Room | Premium bedding, minibar, in-room safe, individually decorated
Manor House Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of Queen Victoria Hotel & Manor House by NEWMARK

VIP Access

Queen Victoria Hotel & Manor House by NEWMARK

5-star property

9.4/10 Exceptional

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001

Explore the area

  • Popular LocationCape Town Stadium16 min walk
  • Popular LocationLong Street7 min drive
  • Popular LocationCape Town Cruise Terminal10 min drive
  • AirportCape Town (CPT-Cape Town Intl.)23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Cape Town

Queen Victoria Hotel & Manor House by NEWMARK is located in Victoria and Alfred Waterfront, a neighbourhood in Cape Town, and is in the entertainment district and on the waterfront. Hisense Wheel of Excellence and Zeitz Museum of Contemporary Art Africa are cultural highlights, and some of the area's landmarks include St. Georges Mall and District 6. Looking to enjoy an event or a game while in town? See what's happening at Cape Town Stadium or Newlands Stadium. Waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

What's nearby

  • Hisense Wheel of Excellence - 3 min walk
  • Two Oceans Aquarium - 4 min walk
  • Cape Town Stadium - 16 min walk
  • Long Street - 7 min drive
  • Cape Town Cruise Terminal - 10 min drive

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 8 min drive
  • Cape Town (CPT-Cape Town Intl.) - 23 min drive

Restaurants

  • Den Anker - 3 min walk
  • Signal Restaurant - 4 min walk
  • Karibu - 5 min walk
  • Baia Seafood - 5 min walk
  • Balducci - 5 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

5-star luxury hotel located in Victoria and Alfred Waterfront
You can look forward to free English breakfast, a return airport shuttle and a poolside bar at Queen Victoria Hotel & Manor House by NEWMARK. Indulge in a body scrub, a body wrap and a body treatment at the on-site spa. Be sure to enjoy a meal at Dash, the on-site restaurant. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • Outdoor pool access with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Free bike hire, limo/town car service and an area shuttle
  • Express check-out, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 35 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and deep-soaking baths
  • 42-inch HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free English breakfast available daily 6:30 AM–11:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Dash

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: ZAR 900 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at ?

As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at on 15 Feb 2023 start from ₹27,406.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Queen Victoria Hotel & Manor House by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queen Victoria Hotel & Manor House by NEWMARK?

Self-parking and valet parking are free at this property.

What time is check-in at Queen Victoria Hotel & Manor House by NEWMARK?

Check-in is from 2 PM - midnight.

What time is check-out at Queen Victoria Hotel & Manor House by NEWMARK?

Checkout is at 11 AM.

Does Queen Victoria Hotel & Manor House by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per person applies.

Where is Queen Victoria Hotel & Manor House by NEWMARK located?

Located in Victoria and Alfred Waterfront, this luxury hotel is within a 5-minute walk of Hisense Wheel of Excellence, Two Oceans Aquarium and Nelson Mandela Gateway. Zeitz Museum of Contemporary Art Africa and Greenpoint Market are also within 15 minutes. Cape Town Station is 29 minutes by foot.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 270 out of 356 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 68 out of 356 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 11 out of 356 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 4 out of 356 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 356 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 2 nights in Aug 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel. Fantastic location near the V&A waterfront. Staff helpful and attentive
Stayed 4 nights in Jul 2022

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location for all the Waterfront has to offer.
Stayed 3 nights in Feb 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cape gem
Excellent stay. Friendly staff. Beautiful view as from the rooms. Located right in the Waterfront.
Stayed 1 night in Feb 2022

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

MRS JANE E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An early check in after a long flight was very welcome as was the friendly welcome from Gwen. Rooms spotless and breakfast very good. Very close to the Waterfront so felt safe at all times.
Stayed 2 nights in Jan 2022

10/10 Excellent

Stuart

Stayed 3 nights in Jan 2022

10/10 Excellent

Kenneth

Stayed 3 nights in Jan 2022

10/10 Excellent

Thabo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Wade

Liked: Cleanliness, property conditions & facilities, room comfort
Simply WOW!!!
Amazing staff... amazing service... amazing rooms...amazing breakfast... WOW WOW WOW! Had booked a one night stay as part of my wife's birthday celebrations, and the Queen Victoria Hotel made this so special for her. Jannette at the front of house was so helpful and Donovan over at the pool made lounging around at the pool area even more luxurious. I have never received such a high level of personalised service. Will definitely return! ps. the hotel is in a fantastic location too, short walk to everything you need in the V&A Waterfront.
Stayed 1 night in Dec 2021