Check COVID-19 restrictions.

Neelam's The Grand Hotel Goa

Photo gallery for Neelam's The Grand Hotel Goa

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Balcony

Overview of Neelam's The Grand Hotel Goa

Neelam's The Grand Hotel Goa

4.0 star property

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Post Office Road, Calangute, Goa, 403516

Explore the area

  • Popular LocationSt. Anthony's Chapel11 min walk
  • Popular LocationCasino Palms16 min walk
  • Popular LocationPoriat Football Ground16 min walk
  • AirportGoa (GOI-Dabolim)78 min drive

Choose dates to view prices

About this area

Calangute

Located in Calangute, Neelam's The Grand Hotel Goa is in the entertainment district and near the beach. Shoppers can check out Titos Lane, while everyone can enjoy the natural beauty of Calangute Beach and Baga Beach. Splashdown Waterpark and Goa Science Centre are also worth visiting. Discover the area's water adventures with parasailing and surfing/boogie boarding nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • St. Alex Church - 5 min walk
  • St. Anthony's Chapel - 11 min walk
  • Calangute Market - 12 min walk
  • Casino Palms - 16 min walk
  • Poriat Football Ground - 16 min walk

Getting around

  • Cansaulim Station - 38 min drive
  • Dabolim Airport (GOI) - 78 min drive

About this property

Neelam's The Grand Hotel Goa

4-star spa resort near Calangute Beach
2 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a swim-up bar.
Neelam's The Grand Hotel Goa offers 150 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Prakriti has massage/treatment rooms. Services include massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including Ayurvedic.

Languages spoken

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee daily
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Sports Bar
  • Coffee Shop

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Massages
  • Massage/treatment rooms
  • Hot tub

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: INR 1500
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: INR 1500

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2800
  • Christmas Eve (24 December) Gala Dinner per child: INR 1900 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3200
  • New Year's Eve (31 December) Gala Dinner per child: INR 2100 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: INR 1500 (subject to availability)
  • Late check-out fee: INR 1500 (subject to availability)
  • Rollaway bed fee: INR 1500 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number HOTN000635

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Neelam's Grand Goa
Neelam's Grand Hotel Goa
Neelam's Grand Hotel Goa Calangute
Neelam's The Goa Calangute
Neelam's The Grand Hotel Goa Resort
Neelam's The Grand Hotel Goa Calangute
Neelam's The Grand Hotel Goa Resort Calangute

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 13 out of 70 reviews
5 - Excellent 19%
Rating 4 - Good. 31 out of 70 reviews
4 - Good 44%
Rating 3 - Okay. 12 out of 70 reviews
3 - Okay 17%
Rating 2 - Poor. 8 out of 70 reviews
2 - Poor 11%
Rating 1 - Terrible. 6 out of 70 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.5/5

Staff & service

1.0/5

Amenities

3.6/5

Property conditions & facilities

3.0/5

Eco-friendliness

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever I personally recommend not to stay in this hotel instead sleep in the car if you have only option left , there’s nothing to be happy about smelly like rotten potatoes unhygienic everything including rooms pathetic!!
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll go there again!
Loved every minute of the stay. It was just one night, but the service was wonderful, the room was clean and spacious and the food was excellent. One small point, i asked for a room with a bathtub, but didn't get one.
Stayed 1 night in Jul 2021

2/5 Poor

Stayed 2 nights in Feb 2019

2/5 Poor

Disliked: Staff & service
Poor stay,
I arrived at around 2am, there was no one at the reception for my checking as the hotel manger on duty was asleep on the sofas, his colleagues tried to wake him and he told them to go away even though he seen me stood at the desk, then eventually he got up to check me in after some time. The pool was really dirt it looked like it was full of oil you could not see the bottom of the pool, room service food was always cold and of poor quality which often left me with an upset stomach. The lamp in my room was not working, the air conditioner was also not working for the first 4 days. There was no swim up bar in the pool as advertised, breakfast buffet room was too smokey to sit in. I would not stay here again and I would not recommend it. I added my friend onto the booking and discussed this several times with Expedia who confirmed my friend had been accepted to the room booking by the hotel, however when myself and friend Reyes to enter the hotel she was told she was not allowed in, I explained to the manager that this hotel had confirmed that she was able to stay and had proof, despite showing several emails from the hotel and Expedia the manager refused to let her enter, this problem went on for around an hour and again I had to call Expedia and tomallow them both to discuss the problem I was having. Eventually the manager aloud my guest to stay, he was rude and really hard to reason with. Wifi reuquires a pass word at least every 7 hours so you have to go back and forth.

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a ok hotel for the price . Not a good .
I had a very bad experience. The food was bad . They chef was stupid i asked him fried fish he gave me fish with lots of red mirchi powder in it. I don't know what he was thinking. The staff were stupid. The room was wrongly alotted to me i had to run here and there to get it rectified. Wrong property. Wrong price. Wrong place. Wrong food.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great hotel and location was very centralized ,breakfast was excellent....!!!

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
There is no wifi in room and lobby has not enough speed . Swimming pool is useless . Bad furniture and old tv in room .

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice to stay
this was my second stay in this hotel. but this time we feel that some facieltys was not thier