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"Amazing hotel. The staff are so professional and helpful, they went out of their way to assist my family. Would definitely return and recommend for anyone visiting Taipei"

"This hotel was in the perfect location for a short 2 day trip to Taipei. The hotel staff was excellent and helpful. Our room was much bigger than I’m used to when traveling internationally. We will stay here when we come back to Taipei in the future."

"May need to upgrade some area"

"Poor communication, but they do try but they need to be more professional attitude towards to the customer. A couple days okay to stay. But better not asking specific question or request. And do not feel bad if they don’t reply or cut off, they just don’t understand what you saying Interesting, after couple staying hotel…. I think here is like a standard; I’m not so used to it but I won’t visit again"

"The front desk and lobby staff were very friendly, professional and helpful although Mandarin is not my first language. They were always on hand to provide assistance readily and answer my inquiries. The rooms were also very well-cleaned and the cleaning staff also greet guests with a cheerful disposition. The only downside perhaps was I felt the indoor bath temperature was a bit too hot for me."

"The room is clean and spacious. There is an onsite gym with one weights machine and some cardio machines. Complimentary coffee and tea are provided at the pantry area. Staff are pleasant and helpful!"

"Interesting history to the hotel! Great tunnel tour and incredible halibut! Great hiking trail out back for an hour hike every day. View of the 101 building."

"Need to improve the variety of the breakfast. Sausage was bad."

"Don’t get to experience the bar/lounge as it was closed on the nights I stayed"