Search Town Houses in Burlington

"Staff were very polite and helpful. Rooms were good sized"

"I do not recommend this hotel. The rooms are not clean. We had to ask for a different room because there was still dirt and sticky spots on the floor. The bathrooms had hair on the floor and in the tubs which were old and grungy. We needed 2 rooms and both were the same. This motel needs a huge renovation. It is very outdated, and lacking general maintenance. The elevator was out of order which we needed for my infirm mother in law who can’t do stairs. On arrival the staff was helpful in taking her up, as they had to operate it. Leaving….. not so helpful and they didn’t know how to operate it. So we had to take her down the stairs. Ice machine is out of order. On a plus note, at least the bed sheets were clean and the beds were decent, and relatively comfortable."

"Great"

"Rugs are very dirty and smelly woke up very stuffy not pleasant."

"It was a good spot"

"easy to access from the highway"

"Great stay from the minute we arrived to our departure. Entire staff from desk to restaurant staff 5 star. Will be back"

"Just terrible all around"

"The staff need to be more professional. I had an awkward experience that did not make a good impression on me nor my partner. The staff was handling a difficult customer ahead of me, but their incapacity to correctly handle that difficult customer, to say the least was disappointing. The staff member had become alarmingly irate with that particular difficult customer, very unprofessional. Adding to the already convoluted spectacle, after re-entering the lobby with my luggage, the manager, incorrectly assumed that I was the difficult customer that her staff was dealing with earlier. This was an incredulous experience that has left a bitter memory regarding this establishment. To the hotel management, please train your staff on how to handle difficult customers and train your manager to properly identify difficult situations without jumping to conclusions and assumptions. I shouldn't have to tell you how to do your job."