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"The pool was warm but the hot tub was out of order today so not able to use which was very disappointing seeing as it wasn't working properly yesterday either and is a big part of the attraction of staying at Cave Castle. It was also not pointed out by the leisure centre staff when wishing to use the leisure facilities which it should have been. Poor service definitely"

"Not very good, when the bar closed at 11pm the night staff on reception was serving on the bar absolutely clueless, must of had no handover of the bar couldn’t find the sparklers for the beer pumps. Should have 2 people to work on the night shift was running around like a headless chicken. Very poor service would not stay again."

"Nice clean room. Close to all areas for sight seeing and food and drink. Right on the River Ouse . Parking is a little expensive"

"It was good. Nice property "

"Heat pump hell … couldn’t open a window.. woke up with a mouth like the bottom of a bird cage "

"Clean room "

"Great hotel Excellent friendly staff Close to everything "

"Lovely hotel. Staff good. Room was spotless just a terrible sewage smell coming from the bathroom sink. "

"Amazing place to stay. Beautiful interiors, warm and wonderful staff. "