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"At check in, staff took a while to greet me standing at the checkin desk while they had a personal conversation amongst themselves, which was odd. Once the checkin staff greeted me, however, they were friendly and knowledgable. Hotel has a lot of value-add items like complementary happy hour drinks and complimentary breakfast. Valet staff did not send me a second link to claim my car, so had to wait a few minutes to go in person to request my car, and then wait for them to retrieve car. Overall just a couple minor glitches to what otherwise would have been a perfect stay at a great downtown location."

"Clean and Safe. Great value for the money. Room was very big and comfy. Will stay there again."

"Needs renovation, which appears to be ongoing. Elevator didnt work"

"The only complaint that we have is that the water pressure in the show was bad - other than that Excellent! "

"As always a quiet environment and kind staff"

"We stayed at this location and enjoy our time. The room was very clean and the staff were great! I would highly recommend this location as it is centrally located and close to the Rock and Roll Hall of Fame."

"The building is gorgeous and the location is great. I got sick and threw up in the bathroom, but housekeeping came fast and took care of it really well — I really appreciated that. But the WiFi was TERRIBLE. It was only around 10 Mbps and pretty much useless. I couldn’t do anything online."

"It was a convenient, quiet & safe stay while I was there. Only thing I didn’t like was running out of body wash for the bathroom. Other than that, it was a good stay. "

"Staff was ok but the one serving the food was very rude and unresponsive to me"