Big Pool Hotels from ₹5,678

"Overall not a bad place to stay. We were only there to sleep for our two nights so it did the job. Staff is friendly and helpful, room was clean "

"Fun little place close to Berkeley Springs. The people are so nice"

"Didn't used it "

"I was staying here for a bit of an extended period while helping my sister finalize a divorce. I rebooked my room daily, as I was unsure my length of stay and did not want to overpay. I was able to stay mostly in one room, and due to being a remote worker who can't have workday disruptions, I requested that housekeeping not freshen my room during my stay. I woke up the morning of my last night there and as I was getting coffee in the lobby, a male housekeeper (who I did not recognize from my stay there) approached me out of nowhere and became hostile and aggressive towards me, telling me that I needed to leave, that I'd be causing problems by rebooking rooms and not "allowing" housekeeping to enter my room, and that management - who was not present to confirm and the staff refused to give me contact information for - had told this individual to facilitate my removal of the property. The other housekeeping staff seemed unaware of this. The front desk staff was unaware of this. The male housekeeper seemed overly aggressive and appeared "rough" as if he clearly has an unsavory background. I believe some sort of anger or unchecked mental problems caused him to act inappropriately in this manner, as I had been an unproblematic guest who was mainly there to work and sleep between assisting a local family member in need. The hotel is grungy, for example food was spilled on the ground right in the main entrance and just swept up, not mopped and the remnants of the food remained."

"Great location. Nice hotel. Staff friendly. "

"Clean. New facility. "

"Very nice hotel"

"The woman at the desk (Karin) was terrific. She went out of her way to make us feel at home. The facility was spotless and very comfortable. I would not hesitate to stay there again."

"This is a great overnight stay. Rooms are clean, beds are comfortable. The location is convenient. Nearby places to eat and the staff is friendly. Breakfast is ok, coffee is good."