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"I ordered some flowers for my wife, the staff at the front desk never delivered the flowers to my room or notified me the flowers had been delivered . I told the front desk the day before, I will have some flowers delivered. The staff is not very attentive "

"I loved the location and staff. Hopefully if I return in a year it will be a great engagement story. "

"Everything was really nice from the staff until we left. The room was very nice and clean. Short distance to bourbon street. I will definitely stay here again."

"Always nice!! I stay here 95% of the times that I’m in New Orleans. And they never disappoint. Cleanliness and the staff is awesome. "

"Staff was great. "

"If you are spending most of your New Orleans visit in the French Quarter, this is the most ideal place to stay. The location is safe & convenient to walking all of the French Quarter while our car was parked in a secure area. When a quiet break time is needed to refresh, the courtyard & pool is very beautiful & calming. Having a bar & lounge onsite was very handy as well. The breakfast options were plentiful & tasty. The staff were all very helpful making sure our needs were taken care of... even booking tours for pick-up/drop-off from the hotel!"

"Clean room. Staff helpful. "

"Clean, great location. $45 a day for parking sucks."

"Stayed at the Bourbon Orleans hotel 4 nights and had no regrets. Our room was roomy, comfortable and uncluttered. Never had to wait long for the elevators. The courtyard pool area was nice and well-cared for. We ate a delicious breakfast at the properties' restaurant. The concierge was more than willing to provide some recommendations. Location on Bourbon St was convenient for walking to destinations in the quarter and beyond and enjoyed seeing iconic St Louis Cathedral from the front door of the hotel. In the room I liked the wood floor with rug under the bed and loveseat at the foot of the bed in front of the TV. Our shower hot water did take a while to arrive but no problems after the wait. "