Hotel was clean, comfy, staff helpful and near restaurants, shops and metro. The hotel has a lot of character, high ceilings etc and we had a lovely balcony. The room also was warm and the heating was controllable. There was also a heated towel rail in the bathroom that we could switch on when having a shower. Even though there is a lift there are plenty of stairs, which did'nt bother us as we'd asked for a high floor. If not too mobile a lower floor should be requested. I would have liked coffee making facilities.