"I was a little worried after reading some of the bad reviews, but overall, we had a good experience. Having read the comments about noise, I specifically requested quiet rooms, preferably on a higher floor, at the rear of the hotel, or away from the gym and lift. The hotel responded very quickly and kindly assigned us rooms 216 and 217. The rooms were nice and clean, and we had no complaints. However, later in the evening, we noticed there were pubs and parking areas directly outside our windows. It was Sunday night, but there were still people drinking outside. Fortunately, we couldn’t hear much from the rooms, although we could hear some voices echoing in the bathroom. The people outside had gone before 1am, and as I usually stay up late, they didn’t disturb my sleep. However, if you are particularly sensitive to noise, I would recommend avoiding these rooms. I think the hotel should also be aware of this when allocating rooms.
Continental breakfast was included in our stay. There wasn’t a huge choice, but my sons ordered the cooked breakfast for an additional £10 each, which looked good. Unfortunately, it took quite a long time to arrive, and we had to rush to our first booked visit. We allowed one hour for breakfast, but that wasn’t enough.
It sounds like I’m complaining but honestly, I’m not! The location was good, the rooms were clean and comfortable, and nothing seriously wrong with our stay. Overall, we were happy with our choice of hotel for visiting Canterbury."
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