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"All of the above. Especially staff."

"The staff was amazing. They were so helpful and friendly and went above and beyond at every turn! "

"I would like to express my sincere gratitude to the entire team at Al Habtoor Grand Beirut for their exceptional hospitality. The reception staff and restaurant waiters were especially welcoming, attentive, and professional throughout my stay. The rooms were spacious with a beautiful view, and the breakfast was truly delicious. I also want to highlight the Spa team, particularly Lisa, for their outstanding service and professionalism. Thank you for making my experience so comfortable and memorable."

"everything was great ,the stuff was welcome and helpfull"

"Great location . The hotel is very clean and the staff is very friendly "

"Nice stay"

"Clean,"

"Fab customer service and great facilities at this hotel. I can truly say the standards are as at European level which can’t be said about all places in Lebanon . Would happily stay here again . "

"Nice property convenient to Hamra shopping and Restaurants, great location and good staff generally nice rooms might need some minor touches and maintenance but otherwise really pleasant stay"