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"This is a little gem of a hotel, while the rooms are on the smaller size they are well equipped and have everything you need (apart from a fridge). Staff are friendly and keen to help, bar area is brilliant with the table top interactive game, shuffle board, interactive darts and ps5’s. Had the duck pizza which was a winner. Didn’t use the spa due to the cost but hopefully will on our next visit. Breakfast was nice and fresh, good coffee and a lovely view of the lake. All in all this is a nice hotel. Highly recommended. "

"Very nice couldn’t fault the hotel "

"Excellent service for check-in and breakfast. Supremely comfortable Executive room and bed/sleep. Awful morning coffee (Machine) with one machine broken the other gave up for a while. Please go back to serving pots of coffee to the table please. Spoils what is my go to hotel in Cambridge."

"Check in was a pleasant experience and when I asked if we could have a quiet room we were upgraded to an executive room with fridge. The bed and pillows were very comfortable. We’ve stayed here on numerous occasions over the years and I’d say the breakfast wasn’t as good as usual. The dining room is getting shabby and stains on chairs off putting. To be fair a lot of guests were down for breakfast and it wasn’t so easy to choose what you wanted to eat. the food wasn’t being replenished quickly to meet demand, eg I was looking forward to fried eggs but I couldn’t wait as I’d already plated the mushrooms and bacon. I liked the gluten free cornflakes. They’re portion wrapped to fresh. Good choice of breads. We didn’t get croissants as none left at 8.00am. They might have been replenished later. Good choice of items and there are healthy options too. As usual the waiting staff are busy. They have activities to do on their phones and need to discuss with colleagues but they are always friendly when approached. I’d say breakfast is okay overall. The hotel isn’t perfect but there’s nothing that I’d want to complain about and happy to stay again. "

"Lovely room looking out over the adjacent park"

"Rooms and public areas in good condition . Hotel in good location for Bedford. Only comment is that the outside of the building and steps in don’t make the place look appealing . "

"Pros: - Located at the Heart of Luton City Centre. - The hotel is very close to Luton Point Shopping Centre. Just two mins walk outside the hotel. - Cheap price with inclusive breakfast. Paid 63 pounds for 1 night for 3 people during off peak season. - Clean. Lots of towels to use. - With 24 hours free access to tea and coffee machine next to the reception. - Room windows can be open for fresh air. Cons: - Just some parts of facilities need renovating. - Even though you book for the hotel. You can’t have a free parking in their parking lot. It costs 15 pounds for 24 hours parking. Expensive than other nearby car parks."

"Everything was perfect check in staff were especially Deen he was very helpful. It's a pity their colleagues in the US are not as professional "

"Great hotel & won’t hesitate to recommend to others. "