Search Luxury Hotels in Batu Ferringhi

"Staff weren’t eager to help Pool QR codes didn’t work No one ever attending the pool bar Food so expensive Tv didn’t work in the room"

"There are two wings that are separate hotels with the same name . You may want to choose the old one. No changing room in the other one. However nice swimming pool and restaurant on the 6th floor and professional staff "

"Breakfast was very busy, floor Staff a bit chaotic and the place was dirty. The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see. Security on grounds were lovely as were the guys in Lobby."

"This is a lovely hotel. With great a staff. It is away from the city but close enough by Grab for that part of Penang to be accessible. The breakfast was great and varied. The gym was excellent."

"The properly is old and carpet, towels needs to be replaced. WiFi connections below at par and constantly dropped off"

"This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said."

"Very comfortable room. Staff were helpful. We would have liked more help from the restaurant when it came to my wife's need for gluten free food. We tried to have dinner there one night and were offered only one choice which would have been a very basic meal. For breakfast my wife was informed by the staff that "all bread is gluten free", it's not! I would have thought that being part of the Shangri-La group, your staff and kitchen could do better here. Otherwise we had a good stay"

"The room was spacious and clean with a lovely shower and separate toilet and bath. the room was serviced each day and bottled water and towels provided. Tea and coffee making facilities supplied. The breakfast Buffet was well presented with a nice variety of food. The staff were very courteous and attentive. The pool staff were excellent along with the food service poolside staff. We have been holidaying many times at the Bayview Beach Resort and never been disappointed with our choice of venue. congratulations to all the lovely staff who made our holiday such a lovely experience. "

"Perfection at every level. Only one suggestion, the room door should be soundproof to complete the pferection."