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"Place was amazing! We arrived late in the evening and were upgraded to a high level which my son loved. Buffet breakfast was great had alot of variety and service was great, we had one waiter that helped us daily and got us our morning hot chocolate, He was amazing! Overall great location, close to Bukit Bingtang and great hotel will definitely stay here on our next trip to KL. Thank you"

"Very good room, spacious and clean, bonus having a washing machine, unfortunately the fridge was broken and the kettle cord had been burnt and still in the room, which was quite dangerous. Great location, with the KL Tower about a 5 min walk away."

"Wonderful stay as usual. Spa is still the highlight of my stay. All staff very attentive and respectful. May need to tweak the rooms a bit as I found some loose wall sockets in my room. Toilet seat a bit dislodged. Need to maintain the quality if you are charging more than the surrounding hotels. Overall good stay though."

"This is my second stay at KLOÉ Hotel - and it remains the same beautiful, charming, comfortable hotel as I remember it to be. Service is beyond excellent - every one of the hotel staff I interacted with was warm, friendly, and helpful. KLOÉ is such a delight!"

"Reception lobby is at the top and one has to go there always before "

"Terrible service and staff ….. we turned up all roads blocked to hotel had walk up a hill with suitcases then was put in a different room that was booked. But worst of all there was a festival outside hotel which went on until 1am the room room hooked we could not sleep or use the room anytime as was just too loud. The hotel apologised but did not offer any refunds and blamed hotels.com for not letting us know about the road closures and Malaysia biggest festival taking place. "

"Best location "

"Air con didn't work properly"

"Good"