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"The staff are friendly and helpful. "

"Second time staying here and the service from the staff here is consistently good"

"The hotel is quiet and near to Nagoya mall. Staff is friendly. "

"Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!"

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"Good stay n very prompt setvice from house keeping.."

"Breakfast buffet was fab! Customer service was 11/10, they were very attentive and friendly. Location is great, a stone throw away from Grand Batam Mall, Penuin centre and A2 foodcourt"

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things."