5/5 Excellent
Verified traveller
Travelled with partner
20 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Overview of The Sanchaya
Photo gallery
The Sanchaya
4.8/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
Explore the area
Lagoi Bay Beach1 min drive
Lagoi Bay Lake5 min drive
Plaza Lagoi7 min drive
Tanjung Pinang (TNJ)63 min drive
Choose dates to view prices
Junior Suite
- 753 sq ft
- Sea view
- Sleeps 2
- 1 King Bed
Villa, 4 Bedrooms
- 15350 sq ft
- Partial sea view
- Sleeps 10
- 4 King Beds
Villa (Lawan Thai)
- 732 sq ft
- Lagoon view
- Sleeps 2
- 1 King Bed
Sanchaya Suite
- 1270 sq ft
- Sea view
- Sleeps 2
- 1 King Bed
Villa, 2 Bedrooms
- 1915 sq ft
- Partial sea view
- Sleeps 4
- 1 Single Bed
Family Villa (Leelawadee)
- 4521 sq ft
- Lagoon view
- Sleeps 6
- 1 King Bed
About this area
Bintan
Located in Bintan, The Sanchaya is next to a golf course and on a private beach. While the natural beauty of Lagoi Bay Beach and Lagoi Bay Lake can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club.
Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
View in a map
What's nearby
- Lagoi Bay Beach - 1 min drive
- Lagoi Bay Lake - 5 min drive
- Plaza Lagoi - 7 min drive
- Pulau Marawang - 21 min drive
- Ria Bintan Golf Club - 22 min drive
Restaurants
- Where to eat
- The Dining Room – Beachfront restaurant offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.
- Tasanee Grill – Poolside restaurant offering Thai cuisine. Serves dinner daily.
- The Bar – Pool-view bar. Open daily.
- Decanter Wine Cellar – Garden-view wine bar. Open daily.
About this property
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- Return airport shuttle (surcharge)
- Free ferry terminal shuttle
Food and drink
- 2 restaurants
- 1 bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- 18 holes of golf
- Archery
- Beach volleyball
- Beach yoga
- Evening entertainment
- Free bike hire
- Outdoor pool
- Private picnics
- Spa services
- Wine-tasting room
Family friendly
- Babysitting/childcare (surcharge)
- Cots/infant beds (surcharge)
- Dry cleaning service
- Outdoor pool
- Supervised childcare/activities (surcharge)
Conveniences
- Free newspapers in reception
- Gift shop/newsstand
- Library
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Dry-cleaning service
- Golf caddy
- Golf cart
- Golf lessons with a pro
- Housekeeping (on request)
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
- Change of towels (on request)
- Change of bedsheets (on request)
Languages spoken
- Chinese
- Dutch
- English
- French
- Indonesian
- Italian
- Romanian
- Swedish
Business services
- 1 meeting room
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Free beach cabanas
- Garden
- Picnic area
- Pool sunloungers
- Pool umbrellas
- Private beachfront location
- Terrace
Spa
- 4 treatment rooms
- Body scrubs
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Upper floors only accessible by stairs
More
- Beach towels
- Books
- Couples dining
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Cots/infant beds (surcharge)
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Linens
- Pillow menu
- Pillow-top mattress
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 32-inch LCD TV
- TV channels
- iPad
- Netflix
- Premium channels
Food and drink
- Champagne service
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Desk
- Electrical adapters/chargers
- Free local calls
- Guidebooks/recommendations
- In-room massage
- Local maps
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.
Renovations and closures
This property is closed from 1 April 2020 to 28 February 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 1512500 per night.
Cots (infant beds) are available for IDR 333000 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Gala Dinner on 25 January per adult: IDR 1318000
- Gala Dinner on 25 January per child: IDR 660000 (from 4 to 11 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Crib (infant bed) fee: IDR 333000 per stay
- Rollaway bed fee: IDR 1512500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 9:00 AM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan
Frequently asked questions
4.8
Exceptional
4.8/5
Cleanliness
4.9/5
Staff & service
4.8/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Maria
29 Jan 2020
Stayed 3 nights in Jan 2020
5/5 Excellent
Verified traveller
22 Dec 2019
Stayed 3 nights in Dec 2019
4/5 Good
Verified traveller
Travelled with family
4 Dec 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Stayed 2 nights in Nov 2019
5/5 Excellent
Connie
Travelled with family
28 Nov 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
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