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Featured image
Beach nearby, white sand
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Guest reviews

4.0/5 Very Good
148 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationLagoi Bay Lake6 min drive
Popular LocationPlaza Lagoi10 min drive
Popular LocationLagoi Bay Beach10 min drive
AirportTanjung Pinang (TNJ)82 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room, Garden View, Lakeside

    Room amenities

    • 398 sq ft
    • Lake view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room, Garden View, Lakeside
  • Grand Double or Twin Room, 1 Bedroom, Garden View, Lakeside

    Room amenities

    • 506 sq ft
    • Lake view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsGrand Double or Twin Room, 1 Bedroom, Garden View, Lakeside

About this area

Bintan

Located in Bintan, Grand Lagoi Hotel by Nirwana Gardens is on a lake. While the natural beauty of Lagoi Bay Beach and Lagoi Bay Lake can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club. Make sure you don't miss outdoor adventures like horse riding and mountain climbing, or hop on a segway for hire nearby and take a self-guided tour around Bintan.

Visit our Bintan travel guide
Map
Popular Location

What's nearby

  • Lagoi Bay Lake - 6 min drive
  • Plaza Lagoi - 10 min drive
  • Lagoi Bay Beach - 10 min drive
  • Laguna Bintan Golf Club - 20 min drive
  • Ria Bintan Golf Club - 22 min drive

Restaurants

  • Where to eat
  • Grand Cafe – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Bar7 Rooftop Bar & Grill – Ocean-view bistro with a bar offering international cuisine. Serves dinner daily.

About this property

Grand Lagoi Hotel by Nirwana Gardens

4-star hotel near the beach
At Grand Lagoi Hotel by Nirwana Gardens, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 133 soundproofed rooms feature free WiFi and sofa beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Grand Lagoi Hotel by Nirwana Gardens offers 133 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. 40-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Free local area shuttle
Free ferry terminal shuttle

Food and drink

2 restaurants
1 poolside bar and 1 bar
24-hour room service

Things to do

Arcade/game room
Bike hire
Billiards/pool table
Children's pool
Fitness centre
Karaoke
Outdoor pool
Spa services

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Sofa bed
Soundproofed rooms

Conveniences

ATM/banking services
Lift
Front-desk safe
Corner/local shop
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Indonesian
Malay

Business services

3 meeting rooms

Outdoors

Garden
Outdoor furniture
Picnic area
Pool umbrellas
Rooftop terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Heating
Linens
Rollaway/extra beds (surcharge)
Sofa bed

Bathroom

Bathrobes
Hairdryer (on request)
Rainfall showerhead
Shower
Towels

Entertainment

40-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Desk
Laptop-compatible safe
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 665500.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

We should mention

This property offers transfers from the ferry terminal; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Village Hotel
Swiss Belhotel Lagoi Bay Bintan
Grand Lagoi By Nirwana Gardens
Grand Lagoi Hotel by Nirwana Gardens Hotel
Grand Lagoi Hotel by Nirwana Gardens Bintan
Grand Lagoi Hotel by Nirwana Gardens Hotel Bintan

Frequently asked questions

Can I cancel my reservation for free at Grand Lagoi Hotel by Nirwana Gardens and receive a full refund?
Yes, Grand Lagoi Hotel by Nirwana Gardens offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Lagoi Hotel by Nirwana Gardens cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Lagoi Hotel by Nirwana Gardens?
There is free parking nearby.
What time is check-in at this property?
Check-in is from 3:00 PM to 11:00 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Where is Grand Lagoi Hotel by Nirwana Gardens located?
This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Beach, Lagoi Bay Lake and Plaza Lagoi. Ria Bintan Golf Club is 5.6 mi (9.1 km) away.

Guest reviews

Overall score and ratings for Grand Lagoi Hotel by Nirwana Gardens

4.0
Very Good
5 - Excellent
40
4 - Good
74
3 - Okay
25
2 - Mediocre
6
1 - Poor
3
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

We had a good rooms with negligible faults. Might consider to return if coming to Bintan

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with few glutches

We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).

Stayed 2 nights in Sep 2019