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Response from Regards, Management, Super 8 on 25 May 2024
Hello Steve, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
8/10 Good
James
Travelled with partner
25 May 2024
Liked: Cleanliness, staff & service
The plug for the bathtub did not work. My wife prefers a bath to a shower. No music available in room , radio or on the TV. Elevator needs some upgrades....very slow.
James
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 25 May 2024
Hello James, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. We will definitely take note of this feedback as we plan the next steps to further improve our hotel. Thank you for staying with us and we look forward to hosting you again.
2/10 Terrible
David
23 May 2024
I’m an average size man 6 foot 180 pounds both queen beds were sloped in the middle. Couldn’t get to sleep. Woke up with a sore back.
David
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 25 May 2024
Hi David, thank you for taking the time to share your experience with us. We are sorry to hear that your experience with the room was unpleasant, we will definitely take note of this and forward it to our housekeeping to ensure it won't happen again.
4/10 Poor
Garth
23 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom doors were filthy and a lot of mould on the ceiling in the shower
Garth
Stayed 2 nights in May 2024
Response from Regards, Management, Super 8 on 24 May 2024
Hello Garth, to start, we would like to thank you for taking the time to share with us your experience and bringing this matter to our attention. We value our guests' experience and to know that this happened within our hotel is unacceptable. I have personally investigated that matter and taken the necessary action to ensure this will not happen again. We hope you can give us another chance to show our hospitality to you. Thank you and we look forward to hosting you again.
My room was not cleaned properly when I arrived. There was an empty pizza box on the floor in the bathroom and a dirty face cloth on the chair by the desk. The bathroom counter was not very clean.
The chair at the desk was completely broken - I was unable to change the configuration so that the chair was usable.
Elizabeth
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 24 May 2024
Hello Elizabeth, to start, we would like to thank you for taking the time to share with us your experience and bringing this matter to our attention. We value our guests' experience and to know that this happened within our hotel is unacceptable. I have personally investigated that matter and taken the necessary action to ensure this will not happen again. We hope you can give us another chance to show our hospitality to you. Thank you and we look forward to hosting you again.
Response from Regards, Management, Super 8 on 24 May 2024
Hello Charmine, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Have stayed before, beds are comfortable. Appreciate the breakfast options available and good if you are travelling with a pet.
Jill
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 22 May 2024
Hello Jill, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Key cards kept failing. We were on top floor, at the very end of the hall, so coming back from shopping or whatever, I always had to go all the way back to the desk to get them fixed. Once is bad, 3 times in 3 days is annoying.
Leslee
Stayed 3 nights in May 2024
Response from Regards, Management, Super 8 on 22 May 2024
Hello Leslee, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. We will definitely take note of this feedback as we plan the next steps to further improve our hotel. Thank you for staying with us and we look forward to hosting you again.
I am not impressed with the need to provide a security deposit.
Viateur
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 22 May 2024
Hi Viateur, Thanks for your feedback. A security deposit on a valid credit card is a mandatory requirement for all our Bonafide guests. We would also like to inform you that this is a nonnegotiable policy of the hotel. Thank you for your understanding.
8/10 Good
Sterling
20 May 2024
Liked: Cleanliness, staff & service
What is up with the pool?
Sterling
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 22 May 2024
Hi Sterling, thank you for leaving us a review. We are delighted to hear you liked our services. Regarding our pools, that facility has been closed for months and we have notified all our booking websites regarding this. We deeply apologize for any inconvenience that this has caused you. Thank you for staying at Super 8 and we look forward to hosting you again.
10/10 Excellent
Amanda
Travelled with partner
19 May 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
...
Amanda
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 22 May 2024
Hello Amanda, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
2/10 Terrible
Just
19 May 2024
Just
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 22 May 2024
Hello just, thank you so much for leaving us feedback. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. We will definitely take note of this feedback as we plan the next steps to further improve our hotel. Thank you for staying with us and we look forward to hosting you again.
This hotel is filthy. Urine sprayed in the bathroom on the toilet and walls, staines on sheets, liquid of some sort sprayed on the walls, outside of fridge and carpet. The tub was so filthy, we didn’t bother having a shower in it. Had to throw our socks out after walking to the bathroom in the night.
Heather
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 22 May 2024
Hello Heather, to start, we would like to thank you for taking the time to share with us your experience and bringing this matter to our attention. We value our guests' experience and to know that this happened within our hotel is unacceptable. I have personally investigated that matter and taken the necessary action to ensure this will not happen again. We hope you can give us another chance to show our hospitality to you. Thank you and we look forward to hosting you again.
Response from Regards, Management, Super 8 on 22 May 2024
Hello Irene, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. We will definitely take note of this feedback as we plan the next steps to further improve our hotel. Thank you for staying with us and we look forward to hosting you again.
10/10 Excellent
Greg
16 May 2024
Liked: Property conditions & facilities
Alls good
Greg
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 18 May 2024
Hello Greg, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
After an 8 hour flight ( which was delayed 3 hours) we crashed right out on the comfy king sized bed . Breakfast was certainly a welcome extra. Close to the highway. With lots of parking visible from our room. Property is a bit worn but we weren't expecting the Savoy. Would stay here again if the need arises.
Gerald
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 18 May 2024
Hello Gerald, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Response from Regards, Management, Super 8 on 15 May 2024
Hello Janet, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Response from Regards, Management, Super 8 on 13 May 2024
Hello Shelley, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Hello Kelly,We really appreciate you for giving us such a nice review! We're glad that you enjoyed your night with us and that our staff was able to make your stay more comfortable. We look forward to hosting you again! - Super 8
8/10 Good
Juan
Travelled with family
10 May 2024
Liked: Cleanliness, staff & service, amenities
Amazing service from front desk employee, bathtub was not able to hold water on
Juan
Stayed 1 night in Apr 2024
Response from Regards, Management, Super 8 on 10 May 2024
Hello Juan, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
6/10 Okay
Duane
Travelled with group
10 May 2024
Liked: Cleanliness, staff & service, amenities
Bathroom fixtures need some updates. Old tiles for tub surround have yellowing grout. Acrylic one piece tub surround would be much nicer. Handles on faucets are old and loose. Tv is quite small by modern standards
Duane
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 10 May 2024
Hello Duane, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. We will definitely take note of this feedback as we plan the next steps to further improve our hotel. Thank you for staying with us and we look forward to hosting you again.
Hello Jason,Thank you for leaving us an amazing rating! We hope that you had a great stay with us, it was pleasure hosting you and we hope to see you again soon!- Super 8
Response from Regards, Management, Super 8 on 10 May 2024
Hello Kelly, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Response from Regards, Management, Super 8 on 11 May 2024
Hello Natalja,Thank you for giving us a super review! We're happy to hear that you had an amazing experience with us. We look forward to seeing you again soon!Regards,- Super 8
Response from Regards, Management, Super 8 on 10 May 2024
Hello Kyle, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Response from Regards, Management, Super 8 on 10 May 2024
Hello Eric, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
6/10 Okay
Linda
6 May 2024
Had made reservations a couple months in advance of our event snd stipulated we had a dog. When we arrived they told us we were on the 4th floor because they weren’t aware until the last minute we had a dog and they told us they were “happy” to accommodate us.
Linda
Stayed 2 nights in May 2024
Response from Regards, Management, Super 8 on 8 May 2024
Hello Linda, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. We will definitely take note of this feedback as we plan the next steps to further improve our hotel. Thank you for staying with us and we look forward to hosting you again.
Response from Regards, Management, Super 8 on 8 May 2024
Hello Diggory, to start, we would like to thank you for taking the time to share with us your experience and bringing this matter to our attention. We value our guests' experience and to know that this happened within our hotel is unacceptable. I have personally investigated that matter and taken the necessary action to ensure this will not happen again. We hope you can give us another chance to show our hospitality to you. Thank you and we look forward to hosting you again.
I like it a lot. I would encourage all our friends and family to stay at Super 8.
Very nice and convenient to a lot if shops and restaurants.
Ramrattie
Stayed 1 night in May 2024
Response from Management, Super 8 on 7 May 2024
Hello Kam,Thank you so much for writing us an amazing review, it means a lot to us! We're glad to hear that you enjoyed your stay and that you were able to use the advantage of our location. We will be happy to host you again!- Super 8
6/10 Okay
Jacqueline
4 May 2024
Liked: Staff & service
Jacqueline
Stayed 1 night in May 2024
Response from Regards, Management, Super 8 on 7 May 2024
Hello Jacqueline,Thank you for taking the time to give us a great rating. We hope that you had a pleasant stay with us. We look forward to hosting you again soon.- Super 8
8/10 Good
Christine
4 May 2024
Liked: Cleanliness
Ok
Christine
Stayed 1 night in Apr 2024
Response from Management, Super 8 on 4 May 2024
Hello Christine,Thank you for taking your time to give us a super review! We hope that you had a pleasant stay with us and we look forward to hosting you again soon.- Regards, Super 8
2/10 Terrible
Bill
3 May 2024
No
Bill
Stayed 1 night in May 2024
Response from Management, Super 8 on 4 May 2024
Hello Bill,Thank you for taking the time to give us a review, and we are sorry to hear that your stay wasn't as great as expected. We take our guests feedback into consideration and hope that you can give us another chance. Reagrds, Super 8
Horrible, did not check-in, still waiting for refund. Absolutely horrible experience.
Parhelion
Stayed 3 nights in Apr 2024
Response from Regards, Management, Super 8 on 8 May 2024
Hi Parhelion, Thanks for your feedback. A security deposit on a valid credit card is a mandatory requirement for all our Bonafide guests. We would also like to inform you that this is a nonnegotiable policy of the hotel. Thank you for your understanding.
Response from Regards, Management, Super 8 on 4 May 2024
Hello Vincent,To begin with, thank you for taking the time to give us a review, we're sorry to hear that your stay didn't go as great as you expected. We hope that you can give us another chance in providing you hospitality in the future.- Super 8
Response from Regards, Management, Super 8 on 2 May 2024
Hello Angel Rose, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
The building is dated but the location had the necessary amenities close by. Price was was good. It was close to the venue I needed to be at. Staff were pretty good.
Brian
Stayed 3 nights in Apr 2024
Response from Regards, Management, Super 8 on 2 May 2024
Hello Brian, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
efficient smooth check in and check out, very friendly helpful staff. I recommend it to anyone traveling
joe
Stayed 1 night in Apr 2024
Response from Regards, Management, Super 8 on 2 May 2024
Hello Joe, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
8/10 Good
KELLY
1 May 2024
Great location
Great value
KELLY
Stayed 1 night in Apr 2024
Response from Regards, Management, Super 8 on 1 May 2024
Hello Kelly, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
This hotel was clean, quiet and the pillows were the best! We usually stay in higher end hotels but this was very comfortable and close to everything.
CHRISTINE
Stayed 1 night in Apr 2024
Response from Management, Super 8 on 28 Apr 2024
Hello Christine,We thank you for giving us a super review! We're glad you found your stay comfortable, we were happy to provide you hospitality and look forward to seeing you again soon!- Super 8
Response from Regards, Management, Super 8 on 29 Apr 2024
Hello Rodney, A security deposit on a valid credit card is a mandatory requirement for all our Bonafide guests. We would also like to inform you that this is a nonnegotiable policy of the hotel. Thank you for your understanding.
My suite was immaculately clean and in great shape. Easy check in, easier check out.
Lovely breakfast choices and the lady managing the dining room was really helpful and funny too!
Philip
Stayed 1 night in Apr 2024
Response from Regards, Management, Super 8 on 28 Apr 2024
Hello Philip,We thank you for taking the time in giving us an amazing review. We're glad that our staff was able to make you feel welcomed, and that you had a lovely experience. We look forward to hosting you again.
10/10 Excellent
William
26 Apr 2024
William
Stayed 1 night in Apr 2024
Response from Regards, Management, Super 8 on 18 May 2024
Hello William, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
6/10 Okay
Jessica
Travelled with family
24 Apr 2024
Liked: Staff & service
Didnt appreciate the dogs onsite. Noisy at night. Rooms s.elled like dog
Jessica
Stayed 2 nights in Apr 2024
Response from Regards, Management, Super 8 on 25 Apr 2024
Hi Jessica, thank you for taking the time to write us feedback. Regarding our rooms, we are sorry to hear if it’s not to your satisfaction. We understand that comfortability is an important aspect when staying at a hotel, and we are sorry to hear that we were not able to provide you with that. We will definitely take note of this feedback and assess how we can better improve the quality of our services.
10/10 Excellent
Firat
21 Apr 2024
Liked: Cleanliness
Firat
Stayed 1 night in Apr 2024
Response from Regards, Management, Super 8 on 23 Apr 2024
Hello Firat, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
Hello Richard,Thank you for taking the time to write us a super review! We're glad to hear that you enjoyed your stay, we look forward to hosting you again soon.- Super 8
10/10 Excellent
Beverley
19 Apr 2024
Beverley
Stayed 1 night in Apr 2024
Response from Regards, Management, Super 8 on 10 May 2024
Hello Beverley, thank you so much for leaving us feedback. We are delighted to hear that you had a super experience while staying with us and that our overall services was to your satisfaction. It was a pleasure having you as our guest and we hope we could cross paths again on your next journey. Thank you for staying with us and we look forward to hosting you again.
4/10 Poor
Jordan
Travelled with group
19 Apr 2024
Cheap over night stay.
However very dirty and smelled like smoke everywhere
Jordan
Stayed 2 nights in Apr 2024
Response from Regards, Management, Super 8 on 19 Apr 2024
Hello Jordan, to start, we would like to thank you for taking the time to share with us your experience and bringing this matter to our attention. We value our guests' experience and to know that this happened within our hotel is unacceptable. I have personally investigated that matter and taken the necessary action to ensure this will not happen again. We hope you can give us another chance to show our hospitality to you. Thank you and we look forward to hosting you again.