Mercantile Hotel The Rocks is located in The Rocks, a neighborhood in Sydney, and is near a metro station. Ken Done Gallery and Colonial House Museum are cultural highlights, and some of the area's activities can be experienced at Overseas Passenger Terminal and Circular Quay. The Rocks Markets and Sydney Visitors Information Centre are two other places to visit that come recommended.
Located close to Campbell’s Storehouses and Ken Done Gallery, Mercantile Hotel The Rocks provides a hair salon, dry cleaning/laundry services, and a bar. The on-site restaurant, The Mercantile Hotel, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
ATM/banking services, a front desk safe and luggage storage
A TV in reception
Guest reviews speak highly of the location
Room features
All guest rooms at Mercantile Hotel The Rocks offer comforts, such as air conditioning, in addition to Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
Flat-screen TVs with cable channels
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
A restaurant
Restaurants on site
The Mercantile Hotel
The Mercantile Hotel
Things to do
TV in common areas
Conveniences
ATM
Hair salon
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
No housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Built in 1915
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer on request
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Iron/ironing board on request
Policies
Check-in
Late check-in subject to availability
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Property is also known as
Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks
Frequently asked questions
Is Mercantile Hotel The Rocks pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercantile Hotel The Rocks?
Mercantile Hotel The Rocks doesn't offer parking.
Mercantile Hotel The Rocks Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 326 out of 973 reviews" "
10 - Excellent
326
Rating 8 - Good. 410 out of 973 reviews" "
8 - Good
410
Rating 6 - Okay. 157 out of 973 reviews" "
6 - Okay
157
Rating 4 - Poor. 54 out of 973 reviews" "
4 - Poor
54
Rating 2 - Terrible. 26 out of 973 reviews" "
2 - Terrible
26
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Hilda
Travelled with partner
16 Jan 2024
Liked: Cleanliness, staff & service
Hilda
Stayed 1 night in Dec 2023
10/10 Excellent
Ian
Travelled with partner
10 Jan 2024
Liked: Cleanliness, staff & service, amenities
Love the old style pub and its history. Comfortable but showing its age, room was noise due to work being done on the block behind the building just outside our bath room window, but the bath room door was water damaged and could not be closed.
Would stay again, there appears to be plans to do work on the build in 2024
Great location but the noise wasn't appreciated. Not the hotel's fault. Council decided to clean the footpaths from 6.30 pm till late and then the building next door was undergoing renovations and started pneumatic hammering at 7.00 am. Destroyed my intended restful sleep. Great staff and food was excellent value too.
This property was filthy and the aircon blew hot air into the room and was black with mold/dust. The tub was so bad I didn’t even ask them to clean the hair and bugs out as I would never use it!! Despite booking this room because it had a big bathtubs!! Do not recommend!!! Have pictures but don’t know how to post! Completely disgusting and rip off!!!
Great location and atmosphere. Live music was on but it was quiet in my room.
Kiyomi
Stayed 1 night in Dec 2023
8/10 Good
Jessica
Travelled with family
4 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Join the party
We arrived late on a Saturday, no problem the pub was busy so found someone who came to check us in. The room was clean and nice to find somewhere with twin beds.
We quickly realised they would be better off with double glazed windows as you can hear everyone outside along with the music so that first night it was gone 3am till we finally got some sleep but 0630 someone was using a vacuum or a blender and it went on for ages.
The building is old and you can tell from pain peeling but it wasn’t an issue.
The location was brilliant and if you are there to join in with the drinking brilliant. Overall it wasn’t a bad stay.
Jessica
Stayed 6 nights in Nov 2023
8/10 Good
Lloyd
1 Dec 2023
Liked: Cleanliness, staff & service, room comfort
The hotel was older than I expected, but the room was exactly what I expected. All of the staff were friendly & EXTREMELY helpful. We also liked the location in the "rocks" area.