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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

4.6 out of 5 Wonderful
1,132 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationStar Casino1 min walk
Popular LocationSEA LIFE Sydney Aquarium15 min walk
Popular LocationWhite Bay Cruise Terminal16 min drive
AirportSydney, NSW (SYD-Kingsford Smith Intl.)31 min drive

Choose dates to view prices

  • Two Bedroom Harbour View Suite

    Room amenities

    • Harbor view
    • Sleeps 4
    • 1 King Bed and 1 Double Bed
    More detailsTwo Bedroom Harbour View Suite
  • Star Suite

    4.2/5 guest room rating

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStar Suite
  • Premium Suite

    4.4/5 guest room rating

    Room amenities

    • 818 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Suite
  • Two Bedroom Entertainer Suite

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsTwo Bedroom Entertainer Suite
  • Two Bedroom City View Suite

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Bed
    More detailsTwo Bedroom City View Suite
  • Two Bedroom Pyrmont View Suite

    4.5/5 guest room rating

    Room amenities

    • 914 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Bed
    More detailsTwo Bedroom Pyrmont View Suite
  • One Bedroom Harbour View Suite

    Room amenities

    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More detailsOne Bedroom Harbour View Suite
  • Premium Harbour Twin Room

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    More detailsPremium Harbour Twin Room
  • One Bedroom Pyrmont View Suite With Office

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsOne Bedroom Pyrmont View Suite With Office
  • Three Bedroom Harbour View Suite

    Room amenities

    • 1292 sq ft
    • Harbor view
    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 2 Single Beds
    More detailsThree Bedroom Harbour View Suite
  • Harbour Star Suite

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsHarbour Star Suite
  • Superior Twin Room

    4.4/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More detailsSuperior Twin Room
  • Superior Double Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room
  • One Bedroom City View Suite

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsOne Bedroom City View Suite
  • Superior King Room

    4.9/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior King Room
  • Premium Harbour King Room

    4.6/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsPremium Harbour King Room

About this area

Sydney

Located in Sydney's Darling Harbour neighbourhood, The Star Grand Hotel and Residences Sydney is in the city centre and on the waterfront. The area's natural beauty can be seen at Hyde Park and Royal Botanic Gardens, while SEA LIFE Sydney Aquarium and Luna Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Qudos Bank Arena.
Visit our Sydney travel guide
View in a map
Popular Location

What's nearby

  • Star Casino - 1 min walk
  • SEA LIFE Sydney Aquarium - 15 min walk
  • World Square Shopping Centre - 2 min drive
  • Australia Square - 3 min drive
  • White Bay Cruise Terminal - 16 min drive

Getting around

  • Star City Light Rail Station - 2 min walk
  • Exhibition Centre Station - 14 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.) - 31 min drive

Restaurants

  • Where to eat
  • Sokyo – Restaurant with a bar offering Japanese cuisine. Serves breakfast, lunch and dinner.
  • Momofuku Seiobo – Restaurant with a bar offering local cuisine.
  • Balla – Restaurant with a bar offering Italian cuisine. Serves lunch and dinner.
  • Black by Ezard – Restaurant with a bar offering local cuisine.

About this property

The Star Grand Hotel and Residences Sydney

Luxury Sydney hotel in Darling Harbour, walk to Star Casino
This hotel features 20 restaurants, a casino and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 8 bars/lounges and a fitness centre are on-site. All 480 individually decorated rooms feature free WiFi and Tempur-Pedic beds. For entertainment, TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
The Star Grand Hotel and Residences Sydney offers 480 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 40 per night

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AUD 39 for adults and AUD 19 for children
  • 20 restaurants and 2 coffee shops
  • 8 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 312 casino gaming tables
  • 1500 casino slot machines
  • 3 casino VIP rooms
  • Casino (39558 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Cash is not accepted at this property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Self-parking fee: AUD 40 per night
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney
The Star Residences Sydney
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel and Residences Sydney Hotel Pyrmont

Frequently asked questions

Can I cancel my reservation for free at The Star Grand Hotel and Residences Sydney and receive a full refund?
Yes, The Star Grand Hotel and Residences Sydney offers free cancellation on select room rates, because flexibility matters! Please refer to The Star Grand Hotel and Residences Sydney cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Star Grand Hotel and Residences Sydney?
As of 29 Sep 2020, prices found for a 1-night stay for 2 adults at The Star Grand Hotel and Residences Sydney on 1 Oct 2020 start from Rs10,280, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Star Grand Hotel and Residences Sydney have a pool?
Yes, this property has an outdoor pool.
Is The Star Grand Hotel and Residences Sydney pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Star Grand Hotel and Residences Sydney?
Self-parking is available for AUD 40 per night.
What time is check-in at The Star Grand Hotel and Residences Sydney?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at The Star Grand Hotel and Residences Sydney?
Checkout is at 11 AM.
Where is The Star Grand Hotel and Residences Sydney located?
Located in Darling Harbour, this luxury hotel is steps away from Star Casino and Sydney Lyric Theatre. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.
4.6
Wonderful
1,132 reviews
5 - Excellent
827
4 - Good
215
3 - Okay
51
2 - Poor
25
1 - Terrible
14

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, property conditions & facilities
Like: rooms are clean and spacious. front desk was accomodating with upgrade request. Dislike: wait time for check in and check out
Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I admit. I booked the wrong dates by accident. But when i realised and called them, just after they had charged my card, they were so unhelpful. I offered to pay extra and thet didnt even try to help. I told thrm that it was my anniversary, again, they didnt care. Told them i couldnt afford to pay another $600 due to hours being cut at work due to covid, they didnt care.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service .. our room was ready early so we could check in early .. nice clean quiet room
Stayed 1 night in Sep 2020