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Good central location for Lower Sukhumvit. Good facilities. Breakfast room cleanliness a problem as some guests select bread and other items with fingers rather than the tongs provided.
Had to move rooms due to broken air conditioner. Moved me fairly quick to new room. Staff was friendly but under no circumstances will they allow you to check in early. Second room had a used toothbrush behind the sink but felt pretty clean otherwise.
Bryan
Stayed 2 nights in Apr 2024
6/10 Okay
Rashvinderjit Singh
20 Apr 2024
Liked: Cleanliness, staff & service
You have great staff - kind, friendly and always accomodating.
Unfortunately most of the guest are rude especially around breakfast and the lobby areas.
45 minutes to check in and then get room 219 and the noise outside window was like a aeroplane taking off go downstairs to get new room that takes another 20 minutes but at least the new room very quiet
This hotel had a large amount of tourists from India and at night they had their doors open and yelling at each other. While i have stayed i. Tbis hotel on most of my trips i will not be staying there again. I like my sleep and this time it was very limited.
John
Stayed 4 nights in Mar 2024
6/10 Okay
Fernando
Travelled with partner
17 Mar 2024
for the price...ok
Fernando
Stayed 3 nights in Mar 2024
6/10 Okay
Gayle Lesley Anne
17 Mar 2024
The property is a little tired and facilities are basic .
Great location for food and nightlife .
Gayle Lesley Anne
Stayed 2 nights in Mar 2024
6/10 Okay
John, Nottingham
16 Mar 2024
Disliked: Property conditions & facilities
Hotel Square Wing is tired and need renovating. The Standard room (461) falls into this tired category. Check in in queues are horrendous and slow most of the time. Sky wing and Square wing should have separate check in counters to alleviate crowding at desks. This hotel is not in the 4 Star league. It is 3 Star at best. Most guests are from Bangladesh and Indian subcontinent. Breakfasts are okay but etiquette is not a strong point of a lot of these guests. Location is great with nearby bars, restaurants and NANA BTS Skytrain less than 5 minutes walk.
Check-in process was extremely slow on that day. It was only the particular counter that I queued that was slow as I watched other counters processing check-ins faster than the the counter that I was in.
Raffles Kean Yee
Stayed 2 nights in Feb 2024
4/10 Poor
ranald
Travelled with partner
18 Feb 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Large hotel with 1,000’s of guests but only 2 front desk staff . Check in/out is very time consuming . Front desk staff are rude
I’ve been staying with this hotel for years now, especially during the pandemic lockdowns, and they have always treated me like gold. The management and staff in every part of the hotel are truly the very best. This place is 5 starts, always and forever.
George
Stayed 1 night in Feb 2024
6/10 Okay
Umang
5 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
The location was good. But the hotel staff wasn't cooperative. They didn't provided water as well.
The hotel need major renovation to keep up with a 4 * status. Windows were dirty, shower was bad, closet's door falling apart. This hotel was superb years ago, felt really sorry to see it rots.
Nice place, cleaning place. I enjoy staying there and the staff was friendly and polite. I felt comfortable staying there and will stay there again in the future
Great value for money let down by check-in process
Hotel is excellent value for money in perfect tourist location. Facilities are very good, pool plus gym. However, have taken star away as check-in process is sub-optimal. No check-in before 14:00 and rather than operate a queuing system it’s a free for all with rude guests pushing-in. adding to the frustration.