"We got a double room and it was really small, uncomfortably small for my partner, I and 2 year old son. They probably shouldn’t offer it for family with kids. Despite the room being very small, it had all you would need, but we found it very uncomfortable and that is the reason for our rating. Nonetheless the facilities were very good with free laundry and lovely onsen, free drinks and lots of complimentary items to use during your stay. It’s location is amazing too very close to the station. Staff is lovely and helpful. I would stay again in a bigger room. "