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THE MARK GRAND HOTEL

3.0 star property
Japanese cuisine delights the palate at this urban retreat near Omiya Park, where two indoor pools offer refreshing breaks after exploring nearby attractions

Choose dates to view prices

THE MARK GRAND HOTEL is near Omiya Park and the Railway Museum. Relax at the CENTRAL WELLNESS CLUB spa or swim in two indoor pools. Free WiFi keeps you connected, and multiple dining venues serve Japanese cuisine all day.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹4,723
₹5,242 total
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Superior Twin 27sqm Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a small table with a lamp.

Superior Twin 27sqm Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for ROH 22sqm+ Room Non-Smoking

A hotel room with a red wall, two beds with white linens, wooden headboard, bedside tables with lamps, and a control panel on the headboard.

ROH 22sqm+ Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Simple Twin Room Non-Smoking 10:00 check out

A hotel room with two beds, a desk with a computer, a TV, and a minibar.

Simple Twin Room Non-Smoking 10:00 check out

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Grand King Room, Non Smoking (High floor, Minibar, Free flow, Check out time: 12:00)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking

Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking | Free minibar, in-room safe, blackout curtains, iron/ironing board

Mark Superior Twin (Free Parking, Free Flow, 12 PM Checkout) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Wide Double Room, Non Smoking (10 AM Checkout)

A hotel room with a bed, a desk with a chair, and a door leading to another room.

Wide Double Room, Non Smoking (10 AM Checkout)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Check out time: 10:00)

A hotel room with two beds, a desk with a computer, a chair, and a TV.

Twin Room, Non Smoking (Check out time: 10:00)

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (Check out time: 10:00)

A hotel room with two beds, a desk with a television, a chair, a small table, and a window with curtains.

Standard Twin Room, Non Smoking (Check out time: 10:00)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (Check out time: 10:00)

Superior Twin Room, Non Smoking (Check out time: 10:00) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking (Check out time: 10:00)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A hotel room with a large bed, a sofa, a small round table, and a TV mounted on the wall.

Mark Standard Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with a large bed, a built-in desk, a vanity with a mirror, and a television.

Mark Simple Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with a bed, seating area, and a desk.

Grand Comfort (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Grand Quad (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A modern hotel room with two beds, a sofa, a table, and a large window.

Grand Upper Twin (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

A hotel room with a sofa, a bed, a small table, and a bedside lamp.

Private Sauna (Free Parking, Free Flow, 12 PM Checkout) , Non Smoking

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

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About the area

Located in Shintoshin neighbourhood, THE MARK GRAND HOTEL is connected to a railway/underground station. Railway Museum and Omiya Bonsai Art Museum are cultural highlights and Warner Bros. Studio Tour Tokyo - The Making of Harry Potter is a popular local attraction. Looking to enjoy an event or a match? See what's going on at GMO Arena Saitama or Saitama Stadium 2002. Take the opportunity to explore the area for water adventures such as swimming. Visit our Saitama travel guide
Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081

What's nearby

  • A tree-lined walkway with modern buildings on either side.
    Keyaki Hiroba
    6 min walk - 0.6 km
  • A modern architectural building with a unique geometric design, featuring a prominent staircase and glass facade.
    GMO Arena Saitama
    8 min walk - 0.7 km
  • A park with a pond, steps leading to a building, and bicycles parked nearby.
    The Museum of Modern Art, Saitama
    4 min drive - 2.1 km
  • Japan Mint Saitama Museum
    16 min walk - 1.4 km
  • Yono Park
    4 min drive - 2.0 km

Getting around

  • Saitama-Shintoshin Station
    12 min walk
  • Tokyo (HND-Haneda)
    99 min drive

Restaurants

  • Starbucks
    12 min walk
  • EXCELSIOR CAFFÉ
    9 min walk
  • 杵屋 さいたま新都心店
    9 min walk
  • みとう庵
    8 min walk
  • 麺家 紫極
    9 min walk

About this property

THE MARK GRAND HOTEL

  • Hotel near GMO Arena Saitama
  • Located close to Omiya Park and Railway Museum, THE MARK GRAND HOTEL provides a coffee shop/cafe, a bar and a health club. Treat yourself to some rest and relaxation at Central Wellness Club, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to conference space and a steam room, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • Other perks include:
    • 2 indoor pools
    • Buffet breakfast (surcharge), self-parking (surcharge) and 6 meeting rooms
    • A 24-hour front desk
  • Room features
  • All guest rooms at THE MARK GRAND HOTEL boast thoughtful touches, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4000 per person
  • Covered self-parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does THE MARK GRAND HOTEL have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at THE MARK GRAND HOTEL?

As of 8 Jul 2026, prices found for a 1-night stay for 2 adults at THE MARK GRAND HOTEL on 14 Jul 2026 start from ₹4,723, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is THE MARK GRAND HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE MARK GRAND HOTEL?

Self-parking is available for JPY 1500 per night. Extended parking is available for JPY 1500 per day.

What time is check-in at THE MARK GRAND HOTEL?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at THE MARK GRAND HOTEL?

Checkout is at 10:00 AM.

Where is THE MARK GRAND HOTEL located?

Located in Shintoshin, this spa hotel is 0.5 mi (0.8 km) from GMO Arena Saitama, and within 3 mi (5 km) of Omiya Park and Railway Museum. Omiya Bonsai Art Museum and Saitama Stadium 2002 are also within 9 mi (15 km). Saitama-Shintoshin Station is 12 minutes by foot and Yonohommachi Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE MARK GRAND HOTEL Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

Reviews

Verified

8/10 Good

Maki

Liked: Cleanliness, staff & service, amenities
Great location, clean and friendly staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Room was so spacious and clean. The staff was super friendly! Great location and plenty of amenities!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Polite and professional staff, awesome facilities complimentary drinks
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, great service great people, wish I didn’t have to leave!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Robert John

Liked: Cleanliness, amenities, property conditions & facilities
Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service
Room was clean. The hotel was nice. Just didn't like the fact that the Gym and spa were additional charges where it didn't mention that in the expedia listing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paddy

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the Grand King Room on the upper floors. Was so lovely to have a massive comfy bed, room to stretch out in, a great TV, free flow drinks in the bar and an excellent quiet breakfast buffet with fresh handmade food beautifully presented and served. Everything was clean, everyone was helpful and even though it's a little out of Tokyo centre, I enjoyed the peace of that and the east access to stations within walking distance. I hugely recommend the nearby bonsai museum/village and the railway museum too. Again both in easy reach.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but the staff didn’t seem to coordinate where we should go. They sent us to the 15 floor then told to go to the third floor but then told to go to the fourth floor. Also baggage to and from venue was very slow. With three children and two being on the spectrum was very difficult to get around. But the facility itself was very, very good.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Arham

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was okay
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Mei Yee

Liked: Cleanliness, amenities, property conditions & facilities
Staff good
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mei Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. Everything is good.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

George Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite despite the communication barrier. Hotel was nice, clean and airy. Complimentary drinks was very good
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

tim

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Terrible experience If you have a tattoo forget about swimming at this hotels pool - also pool costs $7 per person if you dont have a tatoo, towels $3.50 - restaurant is ridiculously over priced - used laundry facilities at hotel( 8 shirts, 8 underwear and socks (basically under 1 load of laundry) $114 !!!..Noone speaks English and you would think someone would - everything so expensive - rooms crazy small - would have never brought a child to stay here if I wasn't allowed to take him swimming ...their solution- BUY sleeves to cover my tattoos - never a manager their to speak to Don't waste your time ...glad we moved onto another hotel
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Toshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また利用させていただきます！
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Hiroaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
なし
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

カズキ

Liked: Staff & service, property conditions & facilities
なし
Stayed 1 night in May 2026
Verified

10/10 Excellent

isao

Liked: Cleanliness, staff & service, property conditions & facilities
見晴らしよく、ホテルから駅まで少し距離はありましたが、緑も多く朝の散歩には丁度良く快適に過ごせました。一点、湯船を利用しましたが、水圧低く時間がかかりました。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel vraiment tout confort, personnel attentif. Cependant lorsque l'on a réservé dans cet hôtel, on pensait que le service de la salle de gym était compris dans le tarif mais non, on a dû payer la séance de sport avec location de chaussure (si vous n'en avez pas) Sinon, tout le reste impeccable.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Hiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルが綺麗でした。
Stayed 1 night in Apr 2026