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"The outdoor hot tub has not been warm on any of my numerous visits this year. "

"Good location for our skiing vacation. Room was clean and bed was comfortable. Breakfast was good most days. Lack of hot food the last two days was disappointing."

"The best"

"Convenient hotel for BC village and ski lifts. Large rooms, nice breakfast and convenient boot room and lockers on site. Slightly older property but well maintained. Access to the park Hyatt spa, gym and outdoor hot tubs is real bonus - those amenities are excellent."

"Great stay"

"The staff at this place are extremely unprofessional. I forgot my wallet in the hotel safe, called two days later and was told that housekeeping said the safe was open and empty. Asked for manager to call me. Manager called and said they discovered that security had it (two days later still hadn't turned it in!). They said they would mail it to me. I had to pay UPS $30 for shipping, and a week later they still had not shipped it. They asked me to pay an additional $10 for UPS to come pick it up. They obviously had no regard for how important my wallet was to me and provided zero explanation for 1) the staff finding it and not turning it in, or 2) the week delay (with two follow ups) before they actually got to shipping it to me. "

"Another great stay with Pines Lodge, will visit again if we are in the area. Cozy room and lobby, and really enjoyed the water machine in the lobby as well as the coffee every morning in our hallway. Enjoyed the hot tub and heated boot racks as well! Only complaint is the ski out was completely icy and difficult to navigate in ski boots- it felt like an accident waiting to happen!"

"Beautiful and clean room, gorgeous views, incredibly helpful and friendly staff, the amenities were just what we needed, our room was spacious (enough room for 7 of us), and everyone was very accommodating! We had a very relaxing and comfortable stay and will definitely be returning to the Westin! "

"Location, clean room, pool "