In Albany, travelers find Quest Albany offering sophistication and family appeal. Kids enjoy the playground, parents appreciate babysitting services, and free in-room WiFi keeps everyone connected. The multilingual staff ensures a comfortable stay for all guests.
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night.
Cots (infant beds) are available for NZD 10.0 per night
Payment types at the property
Important information
Optional extras
Self-parking fee: NZD 10.00 per night (in/out privileges)
Crib (infant bed) fee: NZD 10.0 per night
Rollaway bed fee: NZD 40.0 per night
Credit card charges are subject to a surcharge of 2.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Quest Albany pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest Albany?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Quest Albany on 23 May 2026 start from ₹8,109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Quest Albany?
Self-parking is available for NZD 10.00 per night.
What time is check-in at Quest Albany?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM.
What time is check-out at Quest Albany?
Checkout is at 10 AM.
Where is Quest Albany located?
Located in Albany, this luxury aparthotel is within a 15-minute walk of Massey University, Westfield Albany Shopping Centre, and North Harbour Stadium. Waitemata Harbour and AUT Millennium are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.4
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 277 out of 432 reviews
10 - Excellent
277
Rating 8 - Good. 130 out of 432 reviews
8 - Good
130
Rating 6 - Okay. 21 out of 432 reviews
6 - Okay
21
Rating 4 - Poor. 3 out of 432 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 432 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
C
14 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were helpful from booking us in to getting settled and useful information
C
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Gillian
9 Nov 2025
Liked: Cleanliness, room comfort, communication
Central location, the staff have been amazing, friendly, helpful and made our stay memorable, thank you
Gillian
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Andrew
1 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room
Andrew
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Philip
23 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great little cafe around the corner, great facilities including
Washing machine and dryer. Great location too
Philip
Stayed 4 nights in Sep 2024
Verified
10/10 Excellent
Catherine
2 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Catherine
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
Michael
21 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Michael
Stayed 3 nights in Aug 2023
Verified
10/10 Excellent
Archie
27 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were wonderful. Communicated well. For a person who isn't used to the location, I had a little difficulty finding the main entrance, but, overall, I made a good decision staying with Quest Albany
Archie
Stayed 1 night in May 2025
Verified
10/10 Excellent
Karen
24 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.
Karen
Stayed 3 nights in Jan 2025
Verified
10/10 Excellent
Laurel
6 Feb 2025
Liked: Cleanliness, room comfort, communication
Great place to stay after arrival in Auckland
Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.
Laurel
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
Stuart
11 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Stuart
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Cynthia
28 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Cynthia
Stayed 2 nights in Oct 2023
Verified
10/10 Excellent
Sharyn
7 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location to shopping centre, you can either walk or drive.
Check-in was easy, went smoothly.
My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Sharyn
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Jacqui
7 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Jacqui
Stayed 2 nights in Oct 2024
Verified
10/10 Excellent
Hayley
20 Aug 2023
Liked: Cleanliness, property conditions & facilities, communication
Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.
Hayley
Stayed 1 night in Aug 2023
Verified
10/10 Excellent
stu
31 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out