Nesuto Newhaven in East Tamaki offers family-friendly amenities like a playground and outdoor pool. Guests enjoy the convenient location, in-room WiFi, sunny terrace, and on-site gym to maintain their fitness routine.
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Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Kitchen
Washing machine
Dryer
Parking included
Free Wi-Fi
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Located in East Tamaki, a neighbourhood in Auckland, Castle Newhaven Apartments is in a shopping district. Auckland Ferry Terminal and Half Moon Bay Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Auckland Zoo and Rainbow's End. Looking to enjoy an event or a game? See what's going on at Go Media Stadium or Spark Arena. Visit our Auckland travel guide
Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and barbecues. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
Castle Newhaven Apartments offers 41 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Auckland aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor tennis court, an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Daily housekeeping
Iron/ironing board
Phone
Location highlights
In a shopping district
Things to do
Gym
Outdoor tennis court
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
41 units
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 5 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9 AM - 5 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 30 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Rollaway bed fee: NZD 30 per day
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Waldorf Newhaven Botany Downs Apartment East Tamaki
Waldorf Newhaven Botany Downs Apartment
Nesuto Newhaven Auckland
Nesuto Newhaven Aparthotel
Waldorf Newhaven Botany Downs
Nesuto Newhaven Aparthotel Auckland
Frequently asked questions
Does Castle Newhaven Apartments have a pool?
Yes, this property has an outdoor pool.
Is Castle Newhaven Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Castle Newhaven Apartments?
Self-parking is free at this property.
What time is check-in at Castle Newhaven Apartments?
Check-in start time: 3 PM; check-in end time: 5 PM.
What time is check-out at Castle Newhaven Apartments?
Checkout is at 10 AM.
Where is Castle Newhaven Apartments located?
Located in East Tamaki, this aparthotel is steps from Botany Town Centre and within 6 mi (10 km) of Howick Village Saturday Market and Otara Markets. Manukau Institute of Technology and Half Moon Bay Marina are also within 6 miles (10 km).
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Reviews
Castle Newhaven Apartments Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
8.6
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 90 out of 155 reviews
10 - Excellent
90
Rating 8 - Good. 52 out of 155 reviews
8 - Good
52
Rating 6 - Okay. 7 out of 155 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 155 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 155 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Caroline
4 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property cleanliness location amenities so cost a home away from home
Caroline
Stayed 6 nights in Oct 2025
8/10 Good
Verified traveller
7 Jul 2025
Liked: Cleanliness, room comfort, communication
Clean and comfortable
Clean spacious and comfortable. Would happily stay here again
Verified traveller
Stayed 3 nights in Jun 2025
8/10 Good
Sangjun
19 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
Location is good.
Sangjun
Stayed 18 nights in Jan 2025
10/10 Excellent
Adrian
15 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious, clean,family friendly and central to all auckland areas
Adrian
Stayed 3 nights in Dec 2024
10/10 Excellent
Jonathan
20 May 2025
Liked: Cleanliness, room comfort, communication
A Wonderful Stay
An amazing stay! We were long term visitors, staying over a month. We had a fantastic view over the little reservoir nearby, and got to see all sorts of flora and fauna. The two bedroom apartment was well suited for our stay, with Botany Downs Town Centre a short walk away we had everything we needed. The staff were very friendly, and super helpful. Can’t recommend this place enough.
Jonathan
Stayed 28 nights in Apr 2025
10/10 Excellent
Rina
15 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Having 3 level accommodation was fantastic!!! Loved being able to walk over to the Botany Downs shopping mall & conveniently located to nearby motorways for travel into the city
Rina
Stayed 7 nights in Mar 2024
10/10 Excellent
Makelesi
17 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was close by and within walking distance. Manager was always and helpful and went the extra mile. Our family enjoyed the leisure facilities, and the apartment was lovely and spacious.
Makelesi
Stayed 7 nights in Oct 2024
10/10 Excellent
DEMETRUIS
10 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean.
DEMETRUIS
Stayed 5 nights in Oct 2024
10/10 Excellent
John
29 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Very clean and quiet. A great shopping centre is very close.Had to collect keys after hours due to plane arriving after 5.00pm.The instructions given were clear and the keys and info were very easy to locate.
John
Stayed 5 nights in Jan 2025
8/10 Good
Steve
6 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean, easy waking distance to shops , recommend oceanz fish and chips. Was a few cockroaches in the apartment, probably needs to be fumigated
Steve
Stayed 2 nights in Mar 2025
10/10 Excellent
seyed
14 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sure, here's a refined version of your original message:
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We had a very smooth check-in, despite arriving around 3 a.m. The staff was super friendly and helpful. The property was fully equipped and comfortable. Everything was perfect and exceeded our expectations. I will recommend it.
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seyed
Stayed 5 nights in Jul 2024
10/10 Excellent
Louise
7 Jul 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our accomodations as the apartment was warm, secure and safe
Louise
Stayed 9 nights in Jun 2022
10/10 Excellent
Christine
3 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good property
Christine
Stayed 7 nights in Mar 2024
8/10 Good
Tomakanute
17 Jul 2024
Liked: Cleanliness
Disliked: Communication
Close to shopping
Little bit noisy from main road. Otherwise i enjoy my stay.
Very nice area. The place was good to stay at the only thing was when you run out of toilet paper you need to buy your own because they dont supply anything extra
juliette
Stayed 9 nights in Jun 2022
8/10 Good
Mark
17 Nov 2024
Liked: Cleanliness, room comfort, communication
Nice place
Great apartments for a family getaway. Unfortunately the weather was rain most of the time so we didn't get the chance to take a swim. We also requested two king beds but only one room was set up with king the other was left as two singles.
Went to use the washing machine and it stuck the whole apartment out for the whole time it was very gross
sean
Stayed 3 nights in Sep 2025
8/10 Good
Michael
13 Mar 2025
Liked: Cleanliness, amenities, communication
We stayed a month at this property. Our first room was a two story with worn furniture and main level A/C and fans were not sufficient to cool the room at night.
The manager moved us to a different room that was much nicer with A/C.
Michael
Stayed 28 nights in Feb 2025
6/10 Okay
Peter
18 May 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
No cleaning provided, the service only includes linen change, no additional rubbish bin bags after the initial 2 provided, even though we extended our stay from 2 weeks to 5 weeks in total, you are expected to buy everything on your own ,even toilet cleaner as nothing was provided
Overall very good but bedroom has no heater - luckily, it wasn't too cold during our stay
Justin C V
Stayed 14 nights in May 2022
6/10 Okay
Verified traveller
13 Jun 2021
Liked: Cleanliness
Security tab access did not work once on our 20 day stay. We had to use a manual key from street access, and therefore we had to park in the street. The manager reprogrammed the security tab but it continually did not work. Wifi kept dropping out at least twice a day and had to reset our devices when this happened.
When we checked out and handed the keys in the manager did not even ask if we enjoyed our stay. We were there for 20 nights!
This is our first and last time staying here under the new management and have been coming here since 2012 when is was owned and run by Waldorf, who were always very friendly.
Verified traveller
Stayed 20 nights in May 2021
8/10 Good
Verified traveller
8 Jun 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was secure and close to shops for everyday needs. Staying for 17 days and only assist in keeping apartment clean was change of bedding/ sheets and towels once a week. I asked for bin liners and dishwashing powered after been finshed. Told this is not included in the stay :( :(
Verified traveller
Stayed 13 nights in May 2021
8/10 Good
Verified traveller
15 May 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication