Search Hotels Near Arena Plaza Shopping Mall, Budapest

"I had a disappointing and somewhat unsafe experience during my stay. The shower floor was extremely slippery, which caused me to fall twice. I requested a shower mat from the front desk on two separate occasions, and each time I was told someone would bring it, but it never arrived. This lack of follow-through was frustrating and concerning, especially given the safety risk. On a more positive note, the breakfast was acceptable, but the options were limited and not very healthy. Overall, the lack of response from staff regarding a basic safety request significantly impacted my stay. I hope the hotel improves both its responsiveness and guest safety measures."

"Everything is beautiful & staff are great at hotel. The only criticism I can make is that the food at breakfast was cold unless you order a omelette. I ended up having a continental breakfast most mornings because of this. Would definitely recommend "

"Great selection of food ,juices and coffees for breakfast. Some f the hot dishes could possibly be a bit hotter but not a big deal."

"Hotel is great,however let down by a 27 Euro charge to store our two cases for five hours. This should not be extra when paying 200 Euros per night. Found somewhere within four minutes to store cases all day for 9 Euros. Using Stasher App."

"great"

"The location was excellent! However, the breakfast buffet left something to be desired—we only ate there once. Please note that we visited in April and the building’s air conditioning was not yet turned on, so our room was quite warm. Even with the window open, it didn’t help much and it was very noisy. That said, the staff was friendly and welcoming."

"I enjoyed my stay staff was very helpful"

"The room is much smaller than expected and the quilt seems not very comfy. The location is pretty good. Walking to the train station in less than 10 minutes."

"We arrived late. This is in a very busy area of Pest and so it all looked rather dirty and creepy at night. At check in we were asked to give email address. Expedia does not show my email address and I haven’t needed to give it before. The night lady said to send me a receipt. I showed her my receipt. She got angry, stood, got our keys, threw them on the lower desk in front of us. She took us to a room off of the office to the street side of the building. We watched three other parties get taken to the courtyard side of the property. We felt the night lady was doing this because I angered her. The bathroom was clean. The floors were a colour that could hide dirt. The sheets were very thin, pulled and had dark lint on them. The pillows were old and the filling had broken down into chunks with dark shadows. The blankets were very thin, so my husband asked for other blankets which he received with even less grace than before. Curtains were not black out and there were bright lights outside the window. Both layers of windows could not block the noisy, busy streets. About 6 times emergency sirens went by before we went to sleep. Next morning after seeing our check in review the morning lady offered us a different room but we had already decided to leave. The morning office staff were friendly, kind and accommodating almost making up for the night lady, but nothing can change that room. If you stay here, arrive during the day (it also looks better) and avoid the office at night."