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"Great service"

"Great experience"

"I travel to Orlando once a year around this time, and I can confidently say this is by far the best resort I’ve ever stayed at. From the wide range of amenities to the exceptional hospitality, everything exceeded my expectations. The room was spotless, well-maintained, and very comfortable, which made the entire experience even better. What really stood out was the level of security; it made me and my family feel safe and at ease throughout our stay. The location is also perfect, only about 15–20 minutes away from all the major attractions, which made getting around very convenient without being in the middle of all the chaos. Overall, this resort is hands down the best choice for anyone looking to stay in Orlando. I’ll definitely be coming back."

"The cups had lipstick on it from previous stay I would assume but other than that it was great, kids were comfortable we were comfortable, we loved it. we will be back again for sure thank you so much for helping make this vacation a great first one for my family and I."

"We were only at the property for one night & did arrive late in the evening, so our experience was limited, however after checking in and getting to our room we discovered that there were no extra sheets or bedding for the pull-out couch. Called the front desk, & they said they would send someone up with some. We waited & waited, finally looked outside the door & found bedding left at the door without anyone knocking to say it was there, only top sheet & a very thin blanket. As I said, it was late when we checked in, around 10pm, so everything was closed which was expected. I went to get some ice out of the freezer & the bin was empty. I called the front desk to ask if there was an ice machine, to be told only the freezer ice & that I needed to switch the ice maker on to get ice. Which meant no ice for the evening for us. We went to get cleaned up for the night & discovered no soap in the soap dispenser, so I thought I'd try the body wash, empty...& the shampoo, empty. Went into the kitchen to wash my hands with dish soap & found the fresh roll of paper towels with a huge wad of black fuzzy lint or something stuck to it. It was really a lot for one evening!!! The next morning, check out at 10 am, at 9:45am as we were gathering our last bit of luggage to leave, someone just knocked on the door & walked in the room. Assumed it was housekeeping, have no idea as they just walked out again. This was not the best experience. Left all this detail with the hotel, no response."

"The check in and check out process could be a lot better rooms were clean when i got there pool area was cool the location is amazing lots to do around the area very close to disney and universal studios "

"The layout of this property ensured that we were close to the pool. "

"The rooms were large and very clean. Awesome, spacious layout. The staff was friendly & helpful. The kids loved the pool, and the location is perfect. Great quality & value for what we paid. Far exceeded our expectations!"

"Very nice stay, spacious rooms, but our room smelled all the time with some cleaning soap"