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"I loved that it is walking distance from the Village. Great spot "

"First time staying here and will definitely book here again. Already booked a stay at the Ayres in Riverside. "

"Extremely clean and very comfortable "

"The Hotel is always amazing to stay at. You can tell how much the owner cares about making his guests happy. There was a wait at check in and making happy small talk with the front desk wasnt something they prefer to do!? I enjoyed the 4th of July fireworks that were lit off by surrounding neighbors. Kudos to Travis and Eron, the 2 security guards that were working last night and their dedication in making sure the guests were safe and the Hotel did not burn down. And Adam in room service this morning before check out....a big thank you for being so efficient, kind and understanding. People in the service industry could learn a thing or two from his kindness. I love that the menu wont break the bank ... very affordable . And my omelet was like eating one for the 1st time. It was soooo good. Great stay. Ill be back. Been going on and off since 1996 and they just seem to get better and better every time I get the chance to get away and stay."

"We liked it. First time to Big Bear and we already want to go back. The room was a simple two queen bed room, but meet our needs for just a one night stay. We used the basketball court and would've used the hot tub if we had more time. My kids commented that the pool and hot tub looked clean. We also liked how the property was in walking distance to The Village, where we enjoyed a waffle cone and browsing the shops. "

"Great coffee and breakfast. Very organized and fresh. Best hotel we have stayed at in a long time. Thanks "

"I’m a local, planned a close enough trip to visit my pets at home. So I’m familiar with San Bernardino and like anywhere else in the city you will see homeless folk near the gas stations - not necessarily unsafe just something to expect. I stayed 3 nights, initially purchased two but extended. Here’s why!? I very much enjoyed how sweet and welcoming the staff is. The cleanliness was great, housekeeping came by every day. They make sure towels are stocked which was great after a few pools trips and showers. You can tell they higher genuine employees because every interaction was a good experience. Special shout out to Anna and Annika. I loved them. They took the time to connect and that’s wonderful in customer service. Also gave me plenty of gluten free cookies since they ran out previous days prior. The workout room is amazing, plenty of machines, they play movies and have everything cleaned and sanitized. I was there multiple times and it smelled great and had no issues with any equipment. Pool is deep and roomy, they have a towel cubby so don’t worry about bringing the room ones. Jacuzzi is super bubbly. Overall I loved it, my daughter loved it, affordable and comfortable. I’ll be back! "

"The staff were super friendly and made me feel like part of the family :)"

"Best time to come during the week. Less crowded! "