Search Hotels Near Allenheads Heritage Centre, Hexham

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."

"The towel radiator was incredibly ho"

"Clean room , friendly staff, lovely breakfast."

"Good value room, staff very pleasant throughout my stay "

"Great hotel in a good location close to shopping, restaurants and bars. Comfortable and spacious room but there was damage to the sink which had a large chip in it. Also only 2 pillows which were very thin and didn't have pillow protectors on them. They really should be replaced."

"A lovely old world pub, the highest in Britain. Lovely ambience, cosy bar areas and nice rooms. Just a few scruffy areas like the carpet going up to the accommodation and the ceiling and floor of the bathroom sliding door area. However it is understandable with being a busy pub with people with work boots and walking boots constantly in and out. The food was good, with lots of choice and well cooked. We had a slight blip checking in but it was sorted out quickly and efficiently. Overall a lovely stay in an iconic pub with a great atmosphere."

"Superb weekend"

"Due to being so cold through night, we didnt sleep until the bedroom heated and consequently, being so tired, we missed breakfast. This was a special time for us... But sadly it was ruined by the room being so cold. We were booked for Saturday night so wanted to cancel, but were told it was too late. So it proved to be so expensive and a disappointment. We are very elderly and I feel we were badly let down. Having said that we found the staff were absolutely wonderful! Very helpful and so kind...from receptoon (particularly reception Wednesday afternoon until 11pm went the extra mile for which ... many thanks "

"Terrible sleep, which whilst guest behaviour is not the hotels fault, the duration it took to deal with the situation was possibky far more drawn out than it should have been. A guest domestic took place in the room next door just before 1am, took over 90 mins for the guest to be removed from the hotel and because of being on the ground floor, this guest was banging on the windows of the room once he was outside. Towel rail in the room didn't work which was disappointing as had wet swimwear from the Spa to dry and meant the bathroom was quite cold. Food in restaurant was average and the premium dishes were remarkably small portioned - the duck stated Duck breast, but was merely a slither of a duck breast. The dining credit I didnt feel was clear that couldn't be used towards drinks (food only) so financially was worse off when paying the remainder of the bill. All points raised at check-out but reception staff didn't seem to interested, an quick sorry about that, and more concerned about being able to start checking out the next guest. I wouldn't return nor recommend a stay. Gave 3* as the guest behaviour isnt the fault of the hotel and overall stay adequate. "