Outdoor pool, pool loungers

Reviews of Four Seasons Hotel Abu Dhabi at Al Maryah Island

5 out of 5
Four Seasons Hotel Abu Dhabi at Al Maryah Island
Al Maryah Island, Po Box 107032, Abu Dhabi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 263 out of 324 reviews" "
Rating 8 - Good. 46 out of 324 reviews" "
Rating 6 - Okay. 11 out of 324 reviews" "
Rating 4 - Poor. 2 out of 324 reviews" "
Rating 2 - Terrible. 2 out of 324 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasprit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very helpful. Four seasons with impeccable service.
Stayed 2 nights in Apr 2024

10/10 Excellent

guido

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very good and professional
Stayed 3 nights in Mar 2024
Response from Bob Suri on 2 Apr 2024
Dear @guido,Thank you for your kind words. We're thrilled to hear that you found our staff to be very good and professional during your stay at Four Seasons Hotel Abu Dhabi. Providing exceptional service is our priority, and we're delighted that our team exceeded your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards, Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi

8/10 Good

Shelby, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Four Seasons hotels are always amazing…. My only comment is that the spa doesn’t do pedicures - they wanted to put me in a tiny room in the hair salon! I opted out… the pool area is nice, but small, and closes early at 6 …
Stayed 2 nights in Mar 2024
Response from Bob Suri on 2 Apr 2024
Dear @Shelby,Thank you for your positive feedback. We're thrilled to hear that you found Four Seasons Hotel Abu Dhabi amazing. We appreciate your feedback regarding the spa services and pool hours. Rest assured, we'll take your comments into consideration as we continually strive to enhance our guests' experience. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Warm regards, Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience from start to finish. 10 out of 10. Looking forward to returning soon.
Stayed 5 nights in Feb 2024
Response from Bob Suri on 12 Mar 2024
Dear @Philip,Thank you for your glowing review and for choosing Four Seasons Hotel Abu Dhabi. We are thrilled to learn about your fabulous experience and are honored to receive a perfect 10 out of 10 rating. It's always a pleasure to hear that our guests are looking forward to returning soon. Our team is dedicated to providing exceptional service, and your positive feedback motivates us to continue delivering memorable stays. We can't wait to welcome you back for another wonderful experience.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Abu Dhabi
Our stay was extremely enjoyable. All of the staff were incredibly friendly and super efficient, dealing with any requests we made. The room was ideal for our stay, clean and comfortable, although it was a shame there was no balcony at the hotel. The choice of restaurants was an added bonus and It's location was also perfect for our needs.
Stayed 2 nights in Dec 2023
Response from Bob Suri on 12 Mar 2024
Dear @Maria,Thank you for sharing your positive experience at Four Seasons Hotel Abu Dhabi. We're thrilled to hear that your stay was extremely enjoyable, and we appreciate your kind words about our friendly and efficient staff. It's wonderful to know that you found our room ideal for your needs. Your feedback is valuable to us. We're delighted that you enjoyed the choice of restaurants and found our location perfect for your needs. We look forward to welcoming you back for another exceptional stay.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with very comfortable bedding and room layout. In close proximity to the Galleria mall and few good restaurants
Stayed 1 night in Dec 2023

10/10 Excellent

Sura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! We stayed for 3 days and it was an incredible experience! The staff here is amazing and extremely friendly and welcoming. We had an issue with booking for decorations of the room, but Derek the manager was super accommodating and helpful to resolve the issue. 10/10 would recommend! It was truly a wonderful experience.
Stayed 2 nights in Dec 2023

10/10 Excellent

dawn

Stayed 4 nights in Dec 2023
Response from Bob Suri on 12 Mar 2024
Dear @dawn,Thank you for the fantastic perfect review. We're delighted you enjoyed your stay at Four Seasons Hotel Abu Dhabi. Looking forward to hosting you again soon.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi

10/10 Excellent

Parham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay, great hospitality and service.
Stayed 10 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

2/10 Terrible

Esther

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and atmosphere
Stayed 3 nights in Oct 2023

8/10 Good

Sulaiman

Stayed 1 night in Sep 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff just make this place, really just amazing service from a great group of people.
Stayed 2 nights in Aug 2023

10/10 Excellent

Habib

Connected to the Mall
Stayed 2 nights in Aug 2023

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must in abu dhabi
The hotel name speaks of itself, the four seasons is located next to the Galeria is one of the top luxury malls. The staff are friendly and will look in to your needs. The only thing is the room service food is good but not like the other four seasons ( i orderd 4 times so don't worry 😋) Make aure to stay there the next time you're in abu dhabi
Stayed 2 nights in Aug 2023
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 18 Oct 2023
Dear Valued Guest,Thank you for taking the time to share your valuable feedback regarding your recent stay at Four Seasons Hotel Abu Dhabi.We are thrilled to hear that you enjoyed the convenience of our location next to The Galeria Mall, providing our guests with easy access to high-end shopping experiences.Your kind words about our friendly and attentive staff are greatly appreciated. At Four Seasons, we strive to ensure that every guest's needs are met, and it is heartwarming to know that our efforts resonated with you.We have noted your feedback regarding the room service food, and we are sorry to learn that it did not completely meet your expectations. We continuously work on enhancing our culinary offerings, and your input is invaluable in this regard. Rest assured, we will take your comments into account and make the necessary improvements to elevate the dining experience for our guests.We genuinely appreciate your loyalty and the opportunity to serve you. We look forward to welcoming you back on your next visit to Abu Dhabi and providing you with an even more exceptional stay.

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Service is great and staff are so friendly and caring.
Stayed 3 nights in Jul 2023

10/10 Excellent

saeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كانت الأقامة رائعة ، الفندق جميل و موقعه ممتاز ، الخدمة ممتازة ، الإفطار ممتاز ، النظافة ممتازة
Stayed 3 nights in Jul 2023

8/10 Good

Noura

Liked: Cleanliness, property conditions & facilities, room comfort
The front desk and concierge staff were amazing, friendly and helpful. Suggestion: some complimentary service to be added will make a difference on the experience of stay such as ( Clothing Pressing, hot drinks service to room, etc.)
Stayed 2 nights in Jul 2023

10/10 Excellent

Noura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff Great location connected to the Galleria Mall Spacious room
Stayed 3 nights in Jul 2023

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

ashli

Stayed 6 nights in May 2023

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthy of The Brand
Glad I can always count on a Four Seasons for a luxury stay. Everything was as it should be.
Stayed 3 nights in May 2023
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 19 May 2023
Dear @zachary,Thank you for your wonderful review. We're delighted that you had a luxury stay at our Four Seasons Hotel Abu Dhabi. It's our pleasure to provide an experience that meets your expectations. We appreciate your trust in us and look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Salem

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place with great staff
Stayed 1 night in Apr 2023
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 19 May 2023
Dear @Salem,Thank you for your review. We're thrilled to hear that you had a great experience at our hotel. Our staff takes pride in providing exceptional service, and it's wonderful to know that they made your stay enjoyable. We appreciate your feedback and hope to welcome you back soon for another great experience.

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent. Staff is kind and attentive. Restaurant choices are wonderful as is the area around to walk and explore. I will stay again! Thank you! Thank you!
Stayed 1 night in Apr 2023
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 19 May 2023
Dear @Christine,Thank you for your excellent review. We're thrilled to hear that you found our property to be excellent and that our staff was kind and attentive. We're glad you enjoyed the wonderful restaurant choices and the surrounding area for walking and exploration. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Thank you for your continued support.

10/10 Excellent

EISA, KUWAIT

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Abu Dhabi!
Stayed 2 nights in Mar 2023
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 30 Mar 2023
Dear @EISA, Thank you for taking a moment to share your experience at Four Seasons Hotel Abu Dhabi. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Rula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the Four Seasons. Location is great, the breakfast is excellent, the lobby is beautiful and the hotel has multiple restaurants/coffee shops to go to. Food was excellent. Staff is lovely. Special thanks to Sunday, for his friendliness and being very helpful.
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 30 Mar 2023
Dear @Amira, thank you for sharing a review of your recent experience. Our team here at Four Seasons Hotel Abu Dhabi is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

faiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel clean and friendly people Location is bit outside but with 10 dollar taxi you can reach anywhere in abu Davi Rooms are great and spacious And with the galleria mall attached to the hotel that was added bonus Thx for all employees at that hotel
Stayed 2 nights in Feb 2023
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 30 Mar 2023
Dear @faiz, thank you for sharing a review of your recent experience. Our team here at Four Seasons Hotel Abu Dhabi is committed to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.

10/10 Excellent

khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Suman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will always recommend
It was a very pleasant stay. From the entry to front desk and room, it was great hospitality. Restaurant and view is gorgeous.
Stayed 1 night in Feb 2023
Response from Hotel Management - Four Seasons Hotel Abu Dhabi on 30 Mar 2023
Dear @Suman, with so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. Our team will be so delighted to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s Worth It
Top notch everything. Excellent gym. Staff are friendly and kind.
Stayed 1 night in Feb 2023
Response from Hotel Management Four Seasons Hotel Abu Dhabi on 30 Mar 2023
Dear @Lori, with so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great impression. Our team will be so delighted to hear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Sulaiman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
All staff were amazing specially Alkisty-Vironica-Lara , I like them like a family
Stayed 2 nights in Jan 2023

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2022

10/10 Excellent

Sherin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing . The staff is very helpful and the hotel rooms are spotless. Everything was perfect

10/10 Excellent

ariel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2022

10/10 Excellent

Abdulmajeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous
nice, services very good ,receptionist mohammed very good and helpful the manager of resturants mr.Hussam very generous and respectful
Stayed 2 nights in Dec 2022

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
Good: Fantastic hotel worthy of the Four Seasons reputation. What I value the most are: - The Four Seasons app: I travel a lot, accross a series of luxury hotels (Mandarin, etc.) and I can say without a doubt that the Four Seasons app is the most well thought and convenient thing I have seen in the hotel industry. You can order room service as if you were on deliveroo, without picking up the phone and having to look up a menu at the same time. You can costumize the pillows, mattress, etc. by the tip of your finger. You can ask for the room to be serviced, or for water bottles, and it gets done within 15mins. It is genuinely amazing. - The « work at leisure » program: complimentary computer monitor, keyboard, mouse, printer, desk chair… They have anything you need. I now travel exclusively to Four Seasons for my holidays, as I know that if I need to work remotely, they will be able to deliver the same setup as I have at my office. To be improved: - Cleanliness was not so good. There was a stain in the carpet, as well as a cut fingernail under the desk when I first entered my room. - The food was not up to what you would expect from a hotel of this standard. The classics (club sandwhich, pizzas, steak) were not that good. Food and beverages were way too expensive (especially for the quality, but also relative to the price of a night in the hotel).

10/10 Excellent

Garabit

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I stayed in room 918 and unfortunately it had hair and stains all over the coach… Dont think anyone cleaned the room before I used it. The service at the Four Seasons is alot better than what I experienced this trip!
Response from Jelena Jednak - Senior Director of Housekeeping on 30 Nov 2022
Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. We are very sorry to hear about your experience, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope that we can convince you to change your mind about another visit to our property. We look forward to welcome you again soon.

10/10 Excellent

Angel, ZAPOPAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent service and location, all was great
Stayed 2 nights in Nov 2022
Response from Ronaldo on 15 Nov 2022
Thank you for sharing your wonderful feedback and we look forward to welcoming you to your next visit plans. Kind regards, Ronaldo - Reservations. Four Seasons Hotel Abu Dhabi at Al Maryah Island.

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

FAHAD MOHAMMED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very lexurgy hotel
Stayed 4 nights in Jul 2022

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favourite hotel in Abu Dhabi
10/10 perfect stay. Will definitely be back
Stayed 4 nights in Jun 2022

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay if you want to be close to Nusr Et & The Galleria Mall
Stayed 1 night in Jun 2022

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Elaine

Stayed 1 night in Apr 2022