6/10 Okay
Dee
Travelled with family
7 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who welcomed us on arrival was friendly and very helpful. What I was disappointed with was I booked a superior room with a king-size bed and a bed settee, the king-size bed was two singles pushed together and there was no bed settee, my husband has a false leg and cannot watch the television sat on the bed he needs a comfy chair to sit on, there was an office type chair but on the room I booked was a settee, I asked if they could get something suitable but they came back with another stool , like any hotels the duvet covers are never the right size to fir duvets and all the spare cover gets tucked in the end of the bed , all hotels get the right size cover for duvet and it need not be tucked in! The breakfast was disappointing, cold, no ketchup, and very slow at finding it, all juices were empty, so we cancelled breakfast for second morning, I would stay again for convenience but would check before arriving what I was getting in my Room
Dee
Stayed 2 nights in May 2024