Search Hotels Near ARTISANworks, Rochester

"Booked the hotel around noon and arrived at 6:00 to check in. Waited for about 15 minutes before they told us they were short staffed and it would be about 45 minutes before we could get into a room. That asked us to leave our name and number and they would call us when it was ready. So, we went out and did our thing and came back at 1:30 in the morning. I never received a call and when we got back they said all the rooms are booked. So I didn’t even get to stay there, I had to find another place at 2:00 in the morning…"

"Staff, clean room, easy parking, great location"

"Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too"

"Staff great. Room lovely and spacious. Overall good. Couch a little hard/uncomfortable. Hard to keep water in shower and off floor of bathroom but when we asked for extra towels they brought plenty. I’d go back."

"This property has an ongoing issue with its front desk staff. I’ve been staying here for a few years and every time I checkin there are multiple issue from being told to wait as the individual acts busy addressing other issues to just downright rude behavior. After this last mess where I waited 15 minutes then told to visit the other clerk who ignored me initially, I will not be choosing this property again."

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Room was clean ansquiet"

"Excellent stay. Gary & Milena did a great job making me feel welcome. My only regret was that I only got to eat breakfast on one of the mornings. Not the fault of the owners, I just had to get out early. The one breakfast I did have though was excellent. Would stay again if in the area."

"Most definitely enjoy every stay quite relaxing home away from home"