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"Best hotel I've been in . I'm paraplegic the bed was the right size the bathroom sink and shower excellent...I only wish that hotels would include a bathtub in rooms with wheelchair accessible..it's easier to transfer in a bathtub for women that are paraplegic "

"Fantastic hotel, you can’t get a better location for touring central London. View from the lobby is straight over Westminster Bridge, to parliament and Big Ben. Few minutes walk to London Eye. The lifts, reception and corridors are quite dark and dimly lit, in order to give a certain ambience, which makes it a little difficult to see where to hold your key card/phone to activate the lift and open your bedroom door. (But looks very stylish!). Checking-in at reception desks, while looking very sleek and professional, seems to take an age. Typically taking 20 minutes per guest, even though the reservations are pre-booked. I just don’t understand what they need to tap in on the computer that takes so long. But in contrast, checking out was instant, just clicking a button on the app. Swimming pool was great, but you have to book a 30 minute time slot in advance, and can only book one slot per day. Left luggage facilities are fantastic. We left out bags there both ahead of check-in, and after check-out, do that we were free to wander around London without struggling with heavy bags. Would definitely recommend. If this hotel is too pricey, there are a few Premier Inns nearby. You cannot beat this location. "

"Great location at reasonable price for London. Great staff and facilities were very good over all(clean, and good hot shower). Comfortable clean bed. Only slight drawback was room furniture is dated and worn. "

"Location is the rest "

"Beautiful hotel, and easy access to T5."

"Easiest hotel for access to terminal's"

"Wonderful location. Not far from two Tube stations and the tourist buses. Also, Hyde Park was absolutely beautiful. Hotel was clean, quiet, and had a really nice buffet breakfast."

"Great hotel in a convenient location. One may find the room too small by American/intl standards."

"Great location for Terminal 2"