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"Good place to stay"

"This is a nice place! It's clean (saw the cleaning staff in action, super efficient), and the rooms are decorated. Service is good, and they're always trying to offer something interesting. The on-site spa was a great experience, too."

"Great service in all departments"

"We had a marvelous stay at the Residency. Nice room, good air con. Great location. Great breakfast. But it is the staff that make this hotel. They are wonderful, they make a good hotel into a truly wonderful one. Highly recommended "

"Stayed three nights, everything from check in to check out was amazing, hotel delivers a true 5 star quality service, can’t find those in US, definitely recommend staying here, worth getting an executive room upgrade"

"Good experience"

"Loved my stay here"

"A stay near to airport area with reasonable price, full comfort."

"We only stayed one night in this property. The location is excellent - very close to The Gate of India meaning that you can walk to a number of different places eg colaba causeway. The property itself is quite hidden away and doesn't look that impressive from the outside, however inside it is very well set up. It is quite small so not on the scale of much larger hotels. The staff were extremely helpful and the breakfast in the morning was very good. Despite the central location it was not noisy...

"What I didn't like is dishonesty. I drank two beers 175 rupees each) from the mini bar. One on Wednesday and one on Thursday. During check out I mentioned it and asked to pay. The staff printed a statement that read 3 beers. I complained and they kept saying I drank 3 beers. My wife confirmed I only drank two. My Uber was waiting so I paid in cash 2 beers (beer service fee taxes = 225 rupees each). I felt uncomfortable with the fact that they wanted to charge me extra by adding one more...