Your comments are much appreciated! On your next visit we may suggest that you request our rooms at fifth floor with two Queen-size beds that offers heated AC. Thank you very much for your business and we look forward to have you back soon!

Thank you very much for your comments and we sincerely apologize for the inconvenience during your stay. We have intructed the Front Desk department to deliver additional training for our staff in that shift, to accommodate your needs and serve you better. We sincerely hope to have you again as visitor of the hotel, so you can validate the changes. Thank you very much for your business.

Thank you very much for your business. We apologize for the incident ocurred with the waiter of the evening shift. This issue has been handed over to the restaurant supervisor in order to procure additional training and avoid this issue in the future. Also, the chef has been informed about your comment, so he can review our food offering and make the necessary adjustments. We look forward to serve you better in the future. You are more than welcome to come back so you can observe the improvements. Greetings from the operations staff.

Your rating and comments are much appreciated and we certainly thank you for your business. Please let us know your comments and suggestions about our service. We hope to have you back in the hotel on your next visit to the area.

Your rating and comments are much appreciated. In regards to the supplies, we have instructed the housekeeping department to double check the ítems delivered to all the guestrooms, before clearing the rooms for our guests. Thank you for letting us know this issue. Thank you very much again for your business and hope to have you back soon. The Ramada Via Veneto team.

Thank you very much for your rating. Your comments are very important for us. May we suggest a room in the oposite side of the avenue for additional quietness. Look forward to welcome you back on your next visit to the area. Thank you again for your business.

Thank you for your business and comments. We apologize for the inconveniences with the noise from other rooms. In the future please let us know if the guestroom right next to you is provoking a great deal of noise, so we can contact the guest there and request to stop or reduce it. We kindly ask you for your understanding since our busiest season of the year sometimes come with increasing noise from other the rooms or corridor traffic. We got your request in connection with the shower and sink malfunction and we sent promptly the maintenance staff to solve the issue within minutes it was reported. You can also contact the front desk to ask for a plug that has additional outlets for your convenience. Thank you again for your comments and we hope these issues do not prevent you from coming back in the near term.

Thank you very much for your business and positive comments. The property is very well located so you can have access to several important areas in the city; but more important, your remarks gives us important tools for the improvement of our daily operations. We look forward to have you back. Thank you for staying with us.

Your comments are much appreciated and we thank you for your business. Our guest rooms facing the oposite side of the avenue are much silent and, in a future stay, we suggest that you request such side or let us know during your stay; so we can switch your accommodation easily. We look forward to have you back in our property. Very best regards from the team.

Thank you so very much for your business and rating. We are glad that your stay was a comfortable one and we look forward to have you back on your next visit to the area. Greetings from all of your team.

First of all thank you very much for your comments. We sincerely apologize for the inconvenience with the TV signal; one of our high-gain signal amplifiers malfunctioned and took a couple of days to get the new one. Now the issue is solved. In the future, if you experience any issue with odor in the guest room (proximity to Smoking floor), please let us know immediately upon check-in and we will be happy to relocate you to another room. We look forward to serve you better in any future stay. The Ramada Via Veneto team.

Thank you very much for your comments. We strive to offer comfortable and clean accommodations to all of our clients and we are always open to specific suggestions to improve our daily operations. We look forward to have you as our guest in the near future. Thank you very much your business.

Thank you very much for your comments. The subway (Metro) and freeway provides great access to different areas within the metropolitan area. Please let us know any comment that you may feel will improve our service. Thank you very much for your business and we look forward to welcome you on your next visit to Mexico City. Best regards, The Ramada Via Veneto team

Thank you so much for your comments. In case you don't want to deposit $200 pesos for the use of the TV remote control (which are reimbursed at check-out), you can always open a voucher at the front desk and it will be handed over to you without the cash requirement. On your next visit, we will gladly assign a room in the oposite side of the building for a quieter experience. We look forward to have you with us in the future. The Ramada Via Veneto team.

Thank you very much for your business and comments. Just as a brief comment, our Continental Breakfast includes, coffee, orange juice and a selection of local sweet bread. The American Breakfast includes a selection of fresh fruit or juice, eggs cooked any-style and coffee. In addition to both alternatives we have available Buffet Breakfast which is served daily, offering hot dishes, cereal, fresh fruit, two selections of juice, coffee, tea, milk and also eggs cooked any-style. We invite you to experience these breakfast alternatives. Once again thank you very much for your comments that always do improve our operations. The Ramada Via Veneto team.

Thank you for your positive rating. Your comments are very important for us and more and they are than welcome to serve you better. Thank you very much for your business. The Ramada Via Veneto team.

Your comments are much appreciated and we look forward to have you back in our property. In the future, do not hesitate to let us know how can we improve your experience. Best regards, the Ramada Via Veneto team.

Your extended comments are essential to improve our business. We are open for all suggestions. Thank you for your rating and we look forward to have you back in the hotel. Best regards, the Ramada Via Veneto team.

Thank you very much for your comments. We sincerely apologize for the inconveniences you experienced during the check-in process. The new management has reviewed the front desk operations, trained properly our night-shift staff and applied corrective measures to ensure that our customers do not experience this kind of issues in the future. We encourage you to visit our property one more time and go through our improved operations. Once again, thank you very much for your comments and we look forward to have you with us. The Ramada Via Veneto team.

Thank you in advance for your comments. Perhaps our location was not totally clear, so we have prominently displayed the distance between the city's downtown and the hotel (4.1 mi). Also the name of the property now says "south" as indicator. In addition to this, now the staff of the three of our front desk shifts has the knowledge to respond your inquiries in English. We continue to promote our Buffet Breakfast that offers ten varieties of hot dishes, plus fresh fruit selection, two alternatives of juice, coffee, tea, milk, 6 cereal alternatives and local sweet bread; for a cost of $140 Mexican pesos. Our American Breakfast includes eggs cooked any style, juice, coffee or tea is served for $ 118 Mexican pesos. Our Continental Breakfast offers, selection of sweet bread, juice, coffee or tea for $ 70 Mexican pesos. Tips not included. You're more than welcome to visit our property again on your next trip to Mexico City. The Ramada Via Veneto team.

Your comments are much appreciated! We have improved our operations under a new management team. Now you don't need to deposit $200 pesos (reimbursed at check-out) for the TV remote when you open a voucher at the front desk. Our rooms in the oposite side of the road are much quieter for your convenience. You can request those rooms at the front desk upon check-in. We would like to welcome you back on your next visit to the city. Best regards, the Ramada Via Veneto team.

Thank you very much for your rating. Additional comments are essential for us so we can improve our services. In the future please do not hesitate to let us know your opinion. Best regards, the Ramada Via Veneto Team.