Premium bedding, minibar, in-room safe, individually decorated

Reviews of Blakes Hotel London

5 out of 5
Blakes Hotel London
33 Roland Gardens, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 66 out of 143 reviews" "
Rating 8 - Good. 44 out of 143 reviews" "
Rating 6 - Okay. 20 out of 143 reviews" "
Rating 4 - Poor. 8 out of 143 reviews" "
Rating 2 - Terrible. 5 out of 143 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nige, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, incredibly friendly staff and stunning decor/style. We loved our 2 night stay here as part of our wedding celebrations and I couldn’t recommend it enough. The room service was prompt and the food fantastic too.
Stayed 2 nights in Oct 2020
Response from Elisabetta Marcolina - Reservations Manager on 8 Oct 2020
Dear Nigel, Thank you so much for the lovely feedback. I am so pleased you enjoyed your overall stay at Blakes and we do truly hope of welcoming you back very soon. My Warmest Regards,

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Aleksey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun, hip, hotel.
Boutique feel. Service not bad.
Stayed 3 nights in Dec 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique Hotel
Absolutely lovely hotel. And just the perfect cozy size.
Stayed 3 nights in Nov 2019

6/10 Okay

Richard

Travelled with group
Disliked: Cleanliness, staff & service
no residents bar after 12, ridiculous
Stayed 1 night in Nov 2019
Response from Elisabetta Marcolina on 4 Nov 2019
Dear Richard, Thank you for your feedback on your recent stay at Blakes London. Our restaurant bar is open throughout the week with food available until 22:30 and drinks available until 23:45. Our cocktail lounge Blakes Below allows entry until midnight from Wednesday to Saturday and drinks are available until 00:45. We have a wonderful room service menu for food and drinks which is available 24/7 to all of our hotel residents. Kindest regards,

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
Incredible stay! The staff are superb- Seb went above and beyond! The room was so comfortable and relaxing- I cannot wait until my next stay!
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My breakfast was very disappointing, EVERYTHING was either room temperature or COLD. I did not enjoy it at all.
Stayed 1 night in Sep 2019

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Blakes is very cool, but it is no longer a 5 star hotel, at least not the two rooms we saw. This is an expensive hotel that claims 5 stars. It is tired. The two rooms we were offered at our price (plenty), were a bit cramped for a couple, and again, tired (e.g. old paint, soiled carpets).
Stayed 2 nights in Jul 2019

8/10 Good

Jan-Arne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
Have always wanted to stay at this stylish hotel and first boutique hotel in the world and I was thrilled with the entire experience.
Stayed 1 night in May 2019
Response from Reservations Team on 9 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Reservations Team on 9 May 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Blakes is beyond its prime. It was one of the first boutique hotels in London around 40 years ago but today it felt as if it was reminiscent of past glory. My first room was extremely small, noisy, and I had to bend me knees in order to fit under the shower. I paid for an upgrade and indeed I was given a very spacious and nice room. The deco however is out of date, the table lights are run down and in general the hotel is not comparable to new top end boutique hotels. The staff was indeed wonderful and very helpful and the restaurant and bar is great and is a happening place
Stayed 2 nights in Jan 2019

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable!
Excellent property!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service, people and vibe. Modern and chic with a perfect South Ken location gives you a local vibe and let you just melt into glam London life.
Stayed 2 nights in Nov 2018

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Michael, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Very helpful front desk staff. I arrived at 7am and they made a room available for me until my own room was available. Much appreciated after a 20 hour flight!
Stayed 5 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Money was taken from my room and, after informing the hotel, nothing was done to resolve the situation. Also, my bed was more of a day bed and each night I had to call to have it converted to a bed. I would not recommend anyone to stay at this hotel.
Stayed 3 nights in Sep 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service.restaurant was great.i would highly recommend this hotel
Stayed 3 nights in Aug 2018

10/10 Excellent

geliann, malibu, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
david, at front desk, was exceptionally helpful and accommodating. miss classic blakes opium lounge, though. also really miss lovebirds and lobby umbrella. would suggest restaurant podium be removed from small lobby space, and placed within restaurant.
Stayed 1 night in Aug 2018

10/10 Excellent

geliann, malibu, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
as always, all members of the hotel staff were eager to please. will return in august! geliann
Stayed 1 night in Jul 2018

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On deaf ears!
Not a very good start when you enter your room and there is a welcome card with somebody else’s name on it, together with stale fruit which seems to have sat there for quite some time. Our biggest issue was that the air con was not working, and having a 38 week pregnant wife this was far from ideal. I raised the issue with the porter on two different occasions and front desk, all to no avail. An extremely uncomfortable experience at the height of the summer. Overall a stay to forget!
Stayed 1 night in Jul 2018

8/10 Good

Mr David McD

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Very nice

10/10 Excellent

Emeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing hotel!! The staff are fantastic
Stayed 1 night in Jan 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service
Blakes
Overall a very nice hotel with excellent service. Our room smeltnof smoke due to a party next door but we were given breakfast as compensation which was an example of the good service
Stayed 1 night in Oct 2017

10/10 Excellent

Sam, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to all of London
I had stayed at Blake's many years ago, and had fond memories. My recent trip reinforced those memories. All necessities could be found at shops in the lovely neighborhood, and there was one spectacular restaurant (Ocean House) just a block away and a wonderful flower shop (Gilding the Lily) at the South Kensington Station, just a few blocks away. Easily made all my appointments by the Underground.
Stayed 5 nights in Oct 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blakes
Very noisy hotel .. wrong room near a fire door and you not get much sleep...great service and wonderful bar

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Tiny room for the price you pay!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Positive; Very cool boutique hotel. The bed was very comfortable. Staff was friendly. Negative: The room wasn't so clean. Found a dirty napkin on the floor. Carpet had stains. Also the wifi was very slow.

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , fab area , great place to visit london from The hotel its self is a bit dark , the room we had was a little on the small side , but very cosy when you are in . A shame there are no gym/spa facilities , we did get offered the use of the SKC , which i have been to but there was an extra charge of £50 for the day which seems extreme if yiu just want a gym for and hour or so .Wifi is frustrating as you don't stay logged in. We didnt eat there so cant comment

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

goldneilson, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous boutique hotel
This hotel has been around for a good few years and I always meant to stay. A short trip to London became a perfect excuse and i booked into one of the single rooms, mine the contemporary on the 2nd floor. The room was compact, but perfect for one. Its an old victorian terrace, so dont expect a multimedia console at your bedside. My only minor grip was lack of sockets, so my phone ended up hanging out one at the room door. Food, staff, location and bar all amazing, Attentive yet discrete.

10/10 Excellent

joseph, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay
The hotel was beyond amazing. The staff incredible, the rooms unique and the atmosphere was more than one could ever ask for. This is a must stay in London!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was too hot and a bit claustrophobic. Not enough to eat in mini bar.

6/10 Okay

Awadh, Dubai

Liked: Property conditions & facilities, room comfort
Good

2/10 Terrible

nigel, truro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
business
very small room - over priced, needs refurbing

6/10 Okay

Lotte, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I had expected better value for the price paid.
The staff was excellent, check in smooth, doorman brought bags up to our room. We were surprised at the tiny elevator, we literally would have been unable to bring our luggage in it even though we were only two people. I found the room to have too many unnecessary decorations, leaving even less space to store our luggage than there already was. We found there wasn't nearly enough shelf space in the bathroom to put toiletries. The bathtub is nice looking but not so practical. It was very difficult to reach shower temperature, it was either too hot or too cold. All of these issues would have been absolutely fine had we not paid a small fortune for this room. We had expected better for the price paid.

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABSOLUTELY FABULOUS
The whole experience was a joy. The staff were wonderfully attentive without being intrusive. The hotel in amazing.

6/10 Okay

Gary, Cairnbulg

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Didn't experience Value for Money - Great Location
The location was excellent and the restaraunt was very good, albeit not much choice. Bed sheet had two considerable sized holes in it, right where my back would lie. Toilet door would not shut. Room was far too small for the price paid - based on this, I wouldn't recommend it, unless you got a good deal. The staff were very well presented and so helpful.

8/10 Good

Geoff, Oxford

Liked: Cleanliness, staff & service, room comfort
Great Hotel.
Short but comfortable,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great boutique hotel ...
Blakes is a fantastic boutique hotel - quirky, interesting rooms, with great people and service.

8/10 Good

Ian, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place!
Great neighbourhood,walking distance to many attractions/museums/galleries and restaurants if needed.Staff were excellent,friendlyand service was good. Room was just a small.....more New York than London....but the decor and comfort made up for its shortcomings ! I would book again.

8/10 Good

Samantha Fox , New York, NY

Liked: Cleanliness, staff & service, room comfort
London boutique hotel
Blakes London is a cute luxury boutique hotel. The staff is very help and the room service menu is great. I love how the hotel is decorated and it also in a good and safe location. I always love staying here on any trips to London!