Superior Room, 1 Double or 2 Single Beds | View from room

Reviews of Swiss Wine by Fassbind

3 out of 5
Swiss Wine by Fassbind
Rue Caroline 5, Lausanne, VD

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 387 reviews" "
Rating 8 - Good. 164 out of 387 reviews" "
Rating 6 - Okay. 53 out of 387 reviews" "
Rating 4 - Poor. 20 out of 387 reviews" "
Rating 2 - Terrible. 7 out of 387 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

David, Fairfax

Stayed 1 night in Oct 2023

6/10 Okay

Geneviève

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Included metro/bus/train ticket with our stay which made getting around very easy.
Stayed 2 nights in Sep 2023

4/10 Poor

Shaneice, Saskatoon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very friendly and the hotel was in a great location. Easy access to the train and close to many restaurants and cafes. The view from the room was great too (the Lausanne Cathedreal). However, our room was dirty (coffee stains on the walls, cobwebs on the floors, etc.). The conditions were also not great (the toilet paper holder was falling off the wall, the shower always made the floor wet, it was hard to open the bathroom door, dents in the wall, etc.). The wifi was also spotty and slow. Larger fans were needed in the room, since there was no air conditioning. It was extremely hot during our stay.
Stayed 3 nights in Sep 2023

8/10 Good

??

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location, but shame about A/C
Great location. There were two saunas on offer. The first was down by the fitness area- would recommend. The second is actually your room, with the lack of air-con giving you 24/7 opportunity to open those pores. There is a fan that acts as substitute to the A/C. It is as useful as those powder milk substitutes that you get in some hotels… oh wait.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tomasz, Sausalito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to Metro right outside of hotel. Nice view of cathedral located near city centre. Very modern room in a nice, old building.
Stayed 3 nights in Aug 2023

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
no air condition
Stayed 1 night in Aug 2023

4/10 Poor

Johan

Stayed 2 nights in Jul 2023

4/10 Poor

Ashish

The room was extremely hot in the sweltering heat of summer.
Stayed 1 night in Jul 2023

8/10 Good

Maged

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2023

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing wine themed hotel
Absolutely loved this wine themed hotel. Stayed one night before catching a morning train to Paris. The wine decor was fantastic, it was clean,right across the street from the Metro that was only three quick stops from Lausanne Gare which is perfect if taking the TGV. Also the staff was really friendly and helpful. Would 100% recommend staying in this modern hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for the Metro just 3 stops from the main railway station. Close to the cathedral and fantastic eating places. The reception staff are super friendly, helpful and take interest in you and your reason for visiting - offering help and suggestions where needed. Our room had a lovely view over towards the cathedral. Very quiet hotel which the housekeeping staff keep super clean and tidy. We will return and highly recommend it as a location to stay.
Stayed 7 nights in Jun 2023

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything - the view! Clean, comfortable, great location! The staff was super friendly and helpful :)
Stayed 3 nights in May 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, property conditions & facilities
Great place to stay and awesome location
Stayed 5 nights in May 2023

8/10 Good

Alastair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with spacious rooms and in a convenient location. A couple of items in the room broken/under repair and more toiletries in the bathroom would have been nice. Friendly and helpful staff.
Stayed 2 nights in Apr 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Xuefeng

Stayed 1 night in Mar 2023

8/10 Good

Ramzi, Dubai

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Centrally located and with great views of the cathedral..rooms slightly small for thr peice but that’s somewhat typical for Europe and especially that it’s a century old building that was recently refurbished into a hotel..big shout out to the reception staff Simoni and Elefterios who were especially helpful through out our stay!
Stayed 4 nights in Feb 2023

10/10 Excellent

Dmitry, Sammamish

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent receptionists. Very helpful and friendly. Great location and great breakfast.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ann

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel Stay- Parking Experience Terrible
The hotel was familiar to me as I had stayed there several years ago when it was the City Hotel. It is much nicer than it was then and recently upgraded. It is well-located for ease of access to the heart of Lausanne. There is an elevator for luggage. The bed and covers were exceptionally comfortable. The bathroom was new and excellent, and the hot shower was terrific. There was coffee service and a refrigerator. The TV had good programming for USA travelers. We did not partake in the breakfast service, but the breakfast room looked attractive. Our only major disappointment was the parking situation. We were NOT guided well to the Mon Repos Parking garage. We were given a ticket to put into the parking machine upon exiting, allowing us to pay 50% off. Unfortunately, it was not emphasized that the closer garage was NOT the garage to park in. We found that out upon exiting when we paid an exorbitant parking bill! There are several garages around the area, and the garage with the discount required driving around the block. It should have been emphasized to travelers that there are several garages around and to NOT go to so and so, but to Mon Repos around the block. The sticker shock of the higher-priced garage and no discount really killed the otherwise lovely stay. We are still quite upset by it; the garage bill for two days of parking costs more than a night in the hotel! Sadly, that really tainted an otherwise pleasant stay!
Stayed 2 nights in Feb 2023

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and let friendly.
Great little hotel with cosy rooms, and very nice of them to be pet friendly, we brought our little dog. Will stay there again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiss Wine in the lobby
Great place in a great location with direct access to public transportation. The balcony was a pleasant surprise. Comfortable room and shower
Stayed 2 nights in Nov 2022

8/10 Good

Boyan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Location is perfect and very close to shopping and cathedral. The staff is very friendly and nice. Unfortunately the room carpet was heavily stained and the room smelled really bad so we had to keep the door open the whole time as it was unbearable.
Stayed 2 nights in Oct 2022

10/10 Excellent

Mark W

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2022

8/10 Good

Marc

Liked: Staff & service, amenities, property conditions & facilities
The staff is really friendly and helpfull, sadly the breakfast had rotten fruits, that should not happen in a hotel in this price range, the parkinglot is terrible, it should be discounted because we stayed in the swiss wine hotel fassbind.sadly the support of the parkinglot "parking mon repos" is terrible unfriendly, an absolute insolence. We had to pay the full price, horrible..
Stayed 1 night in Jul 2022

2/10 Terrible

Boniface

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young people hang out around the hotel. They screamed from midnight to around 5:00AM on my two nights staying, which were on June 22, 2022 and June 23, 2022. The noise was terrible, which I could still hear it after I have closed the balcony door in a very hot summer night without air-conditioning!
Stayed 2 nights in Jun 2022

8/10 Good

Tan, Georgetown

Travelled with family
Liked: Cleanliness, staff & service
Good central location. The worst thing is the car park. It is too far away and it is uphill all the way to the hotel. If you have baggage, you are going to struggle.
Stayed 2 nights in May 2022

6/10 Okay

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Bad pillows. Very noisy spot
Stayed 1 night in May 2022

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, access to public transport and friendly and helpful staff
Stayed 2 nights in Apr 2022
Response from Swiss Wine Hotel on 26 May 2022
Hello Thank you so much for the positive feedback. We are very glad that you enjoyed your stay in our Swiss Wine Hotel and we hope to welcome you back soon!

10/10 Excellent

Nicole

Stayed 1 night in Apr 2022

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly staff.
Stayed 2 nights in Feb 2022
Response from Reception on 6 Mar 2022
Dear guest, Thank you very much for taking your time to write the feedback. We hope to meet you again at our hotel. Kindest regards, Reception team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Reception on 6 Mar 2022
Dear guest, Thank you very much for taking your time to write the feedback. We hope to meet you again at our hotel. Kindest regards, Reception team.

4/10 Poor

Arnaud, PARIS

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, amazing views on the cathedral
Stayed 2 nights in Sep 2021

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to all the main city attractions and metro/bus lines, but quiet enough to not be kept up all night. The rooms are nice and the beds are comfortable.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, efficient and super friendly staff, clean and convenient property - definitely recommended for a city trip or business travel
Stayed 1 night in Jul 2021

8/10 Good

Nora, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. love the deco of the room, very unique !!! Very friendly staff
Stayed 1 night in Sep 2020
Response from Reception Team on 20 Sept 2020
Dear Nora, Thank you very much for the review. We hope to meet you again at our hotel. Kind regards

8/10 Good

Flurin

Liked: Staff & service
Stayed 2 nights in Jun 2020
Response from Ben on 29 Jun 2020
Dear Flurin, Thank you for your kind review. We hope to welcome you in our hotel again. Kind regards, Team Hotel Swiss Wine

6/10 Okay

Manon

Liked: Cleanliness, property conditions & facilities
Just OK...
Although the room was clean and the bed comfortable, there was no hair conditioner to use after the shampoo, hair dryer was very weak, poor quality and the lobby, check in desk was sad and not very inviting or warm.
Stayed 2 nights in Feb 2020

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ben on 18 Jan 2020
Chère Camille, Merci pour partager votre avis. Nous sommes content d'apprendre que vous avez eu un excellent séjour chez nous. Cordialement, Team Hotel Swiss Wine

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Entrance looks nice, very good location for transportation but
Stayed 1 night in Dec 2019
Response from Ben on 29 Dec 2019
Good morning, Thank you for your feedback. We think there may be a technical problem, because we can not see the end of the sentence. Kind Regards, Team Hotel Swiss Wine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Briana Hoang on 23 Dec 2019
Thank you for sharing your opinion with us. We are glad to hear that you had a pleasant stay with us. If you are coming to Lausanne next time, do not hesitate to book a room with us.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Ben on 10 Nov 2019
Dear Client, Thank you for leaving a score for your stay. We are happy to see that you have enjoyed you stay with us. If you come to Lausanne you are more than welcome to book with us again. Kind Regards, Team Hotel Swiss Wine

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from Ben on 27 Oct 2019
Dear Guest, Thank you for your kind feedback. Kind Regards, Team Hotel Swiss Wine