Have now stayed in Manila on three occasions in different hotels and the Pan Pacific was the best by far. It is located in a relatively busy area close to the beach and marina so you do not feel intimidated if you decide to stroll outside. The staff were faultless in every respect. Courteous in the extreme and totally committed to customer service. We wanted for nothing during out stay. Room excellent with every facility and convenience including excellent walk-in shower that worked very well... you may laugh but in my experience rare to stay in a hotel room without some plumbing deficiency! I'll be going back to Manila soon and would not hesitate to re-book the Pan Pacific. The management clearly are doing an excellent job and I extend my congratulations to them. A fine job very well done.
I stay there was great if you needed anything they were there for you. If you had to go some where they had a ride for you. The food is great , and the people were there all the time to serve to help you with any question you might have.
The hotel was wonderful. Pricing was cheaper than I was use to. I am use to dealing with cheap places but the Armada was easy on pricing but such a nice place. The room was more than I expected and kept up daily. I would recommend it to anyone going to Manila.
I wish the staff came with me to Cebu, they are the best, staff driver/guide Joe Pal can drive at any speedway in the U.S. just keep your seat belt on. He knows every nook and cranny of Manila and will take care of you. The food was superb in line with any 5 star restaurant in U.S.. Way station for many expats with many stories and adventures to learn from. Thank you so much for your kindness and safety directed toward me as I traveled through the Philippines.
It's always a good experience to stay in this hotel. The location is great. The staff are very friendly. The room is nice and clean... so comfortable. My family loves the buffet breakfast. I will definitely be staying here every time I visit the country.
From check in to check out very courteous fast.the aqua room was very impressive with tropical saltwater fishes.only bad side is to get around the city and shopping mall you need a taxi, not walking distance .has a nice view of manila bay from the restaurant .buffet is good a lot of choices.