Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | View from room
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Reviews of Hampton Inn Chicago Downtown/Magnificent Mile

2.5 out of 5
Hampton Inn Chicago Downtown/Magnificent Mile
160 E Huron Street, Chicago, IL

Reviews

8.2

Very good

Rating 10 - Excellent. 542 out of 1102 reviews" "
Rating 8 - Good. 308 out of 1102 reviews" "
Rating 6 - Okay. 127 out of 1102 reviews" "
Rating 4 - Poor. 67 out of 1102 reviews" "
Rating 2 - Terrible. 58 out of 1102 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is accomodating and friendly. The room was very spacious but the bath tub needs to be replaced, the fiberglass is peeling. overall, it was a nice stay and would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Mary Ann

It was close to Northwestern Hospital.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly and safe
Stayed 6 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the main downtown area. Everything is pretty walkable and it was a safe location to stay in. Hotel itself was clean and modern. Our room was spacious and had everything we needed. Only thing I would say is I wish the bathroom was a little more updated, however it was nothing terrible. Would definitely stay here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Sebastian

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

OLUSEGUN

Travelled with family
Liked: Amenities, property conditions & facilities
Clean and tidy
Stayed 2 nights in Feb 2024

8/10 Good

dave

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Staff were extremely pleasant and helpful. Close to magnificent mile. Walking distance to anything you would want to do. Walking distance to public transit for anything farther away like United Center and Wrigley Field. Would stay again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Tong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in, greeted properly, staff was very informational.
Stayed 1 night in Apr 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very disappointing. Fruit and yogurt were gone before 8am every day (breakfast hours go until 10), and they stopped refilling hot items almost an hour before breakfast ended. Bread / bagels were never refilled and gone early. Cereal containers were empty all 3 days we were there.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great service
Stayed 2 nights in Apr 2024

2/10 Terrible

Esmeralda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Hampton Inn Chicago was unfortunately far from satisfactory. From the moment I entered the lobby, I noticed an unsettling lack of cleanliness that persisted throughout my stay. The worst part was the hotel room that seemed it had not been cleaned in a while.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tiffany

Very clean great breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great price. Breakfast was good. Elevator wait times were long.
Stayed 3 nights in Mar 2024

8/10 Good

Kathryn Frances, Lebanon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Pam

Travelled with family
Disliked: Staff & service, property conditions & facilities
Air conditioner in room did not work properly. Elevator wait time was ridiculous. They had run out of just about everything for breakfast. Even the water jug was empty and they would not refill even though there was 30 minutes left before the service was over.
Stayed 3 nights in Mar 2024

6/10 Okay

Genesis

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Toilet/bathroom was not cleaned. They gave us a key to a room that was occupied.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Travelled with family
Decent location. Rooms dated. Brekfast ok. Not enuf elevators
Stayed 3 nights in Mar 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Erin

Travelled with family
No internet for the first day. It took us 3 separate times standing in line waiting to check in before they finally decided to make a list and manually check everyone in before we actually got our room due to no internet and then not being able to access the reservation list.
Stayed 2 nights in Mar 2024

6/10 Okay

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel' s computer system was down and check in was very chaotic. We weren't able to check in until 5:30 pm and had to wait in the lobby. WiFi was down our entire stay.
Stayed 1 night in Mar 2024

8/10 Good

Mearg

Liked: Cleanliness, staff & service, property conditions & facilities
Their check in process is so disgusting and too late and complicated ! So terrible !
Stayed 1 night in Mar 2024

10/10 Excellent

Merary

Stayed 4 nights in Mar 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect location closest to so many things
Stayed 1 night in Mar 2024

6/10 Okay

Linda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff are not very friendly, not willing to help for checking in process.
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property plenty of places to eat. And short walking distance to attractions. Would gave 4 stars if not for the weed smoke from the room next door.
Stayed 2 nights in Feb 2024

6/10 Okay

Gennifer

Travelled with family
Liked: Staff & service
Water in the shower is not warm at all.
Stayed 4 nights in Mar 2024

6/10 Okay

Louis

Travelled with family
Parking is horrible and costly
Stayed 2 nights in Mar 2024

8/10 Good

Roberto

Stayed 1 night in Mar 2024

10/10 Excellent

Miss Dueanpattra, Tulsa

Stayed 2 nights in Mar 2024

6/10 Okay

LaQuinda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t get to stay due to them not finding my reservation even when I showed them the confirmation num. However it was not their fault it was Expedia who dropped the ball. They never received the booking from Expedia. Since it was St patty’s weekend they had no rooms available. This was such and inconvenience for us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gloria, Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location bus is close feel safe and lots of restaurants close by. Would stay again
Stayed 3 nights in Mar 2024

8/10 Good

Chibuike

Liked: Cleanliness, staff & service
I love that it's linked to a Chipotle store and has a complimentary breakfast. However, the carpets are dull.
Stayed 4 nights in Mar 2024

8/10 Good

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel this property is a great location with lots of walkable shopping and dining options. Elevator waits during the morning rush hours can be a little frustrating but overall i still like staying at this hotel. The continental breakfast is decent, but nothing special. They never have bacon, only sausage, and they are not great, but everything else is decent.
Stayed 4 nights in Mar 2024

2/10 Terrible

Jacob

Business traveller
Disliked: Cleanliness, property conditions & facilities
We had roaches in the room! Dead one and 2 crawling around in the bathroom
Stayed 1 night in Mar 2024

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Gu Gu was a great help and a friendly face!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Josh

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family started coming here years ago. Since then it has remained our favorite go-to spot for vacationing in Chicago! We have always enjoyed all the staff as they are super friendly, helpful, and awesome and have never encountered any staff member that leaves us even the least bit unsatisfied! Lynette especially, she has taken care of our family for over 20 years and she still puts forth great effort to ensure all guests feel welcomed. This hotel will continue to be my go-to any time I visit downtown Chicago. The efforts of all staff have made lifelong guests out of us. Thank you all very much!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger room than I thought. Very convenient to downtown destinations.
Stayed 1 night in Mar 2024

8/10 Good

mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Chenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Property conditions & facilities
It was close to where we had to be.
Stayed 1 night in Mar 2024

10/10 Excellent

DeAngelo

Stayed 1 night in Feb 2024

10/10 Excellent

Cortney

Stayed 1 night in Mar 2024

10/10 Excellent

norine

Stayed 1 night in Mar 2024

10/10 Excellent

Galyna

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Meenakshi

Business traveller, Travelled with partner
Liked: Staff & service, amenities
The linen and towels were not clean. Cleanliness should be improved.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024