Waterslide

Reviews of Beach Palace Resort All Inclusive

4 out of 5
Beach Palace Resort All Inclusive
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 666 out of 1145 reviews" "
Rating 8 - Good. 266 out of 1145 reviews" "
Rating 6 - Okay. 117 out of 1145 reviews" "
Rating 4 - Poor. 55 out of 1145 reviews" "
Rating 2 - Terrible. 41 out of 1145 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Dear Mrs. Melissa,Thank you for your perfect score ratting!We hope to see you soon for another perfect stay.Beach Palace All Inclusive.

8/10 Good

rosemarie

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Dear Mrs. Rosemarie.Thank you for your kind review!We can't wait to have you back at Beach Palace.We remain at your service.Beach Palace All Inclusive

10/10 Excellent

Juileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time . The staff was super nice . They work hard to make sure your taken care of. We loved all the restaurants! The evening shows were amazing. We loved them all. The beach is beautiful!
Stayed 5 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Dear Julieen,Thank you for suc wonderful review of your recent stay at Beach Palace, we can't wait to have you back!Beach Palace All inclusive.

8/10 Good

Cassie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a pleasant stay. Staff was kind and helpful. Property is definitely dated and could use some updates, but it was clean. Food was good. We also enjoyed the entertainment.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 20 Apr 2024
Dear Mrs. Cassie.Thank you so much for taking the time to review your recent stay at Beach Palace. We're glad to learn that you found our staff to be helpful and kind, our facilities clean, and that the entertainment was great!We hope to see you again in the near future for another unforgettable stay.Kindly,Beach Palace All Inclusive.

6/10 Okay

Isidoro, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, buen servicio de bar, pero la comida malísima poca variedad y mal cocinada en los restaurantes, particularmente
Stayed 3 nights in Apr 2024
Response from Hotel Management on 20 Apr 2024
Apreciable Sr. Isidoro.Agradecemos cordialmente su reciente visita y la dedicación de su tiempo para compartir sus comentarios con nosotros. Nos complace saber que haya disfrutado de nuestra atención y servicio en el bar durante su estancia. Sin embargo, lamentamos profundamente que su experiencia gastronómica no estuviera a la altura de sus expectativas. Tomamos muy en serio la calidad de nuestros platos y es insatisfactorio leer que esta no cumplió con sus estándares. Sus comentarios sobre la falta de variedad y la preparación de la comida han sido transmitidos a nuestro equipo de cocina para una revisión exhaustiva y para implementar las mejoras necesarias. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y demostrarle nuestro compromiso con la excelencia en todas las áreas de nuestro establecimiento.Beach Palace All inclusive.

8/10 Good

Andreea

Travelled with family and small children
Liked: Cleanliness, staff & service
The pros: Good food, and I liked that they were very careful about our dietary needs and accommodating. The staff was courteous, the oceanfront location was good with plenty of beach chairs. The sports bar has 2 pool tables and a ping pong table, which are good if you want a break from the sun or in the event of rainy days. The cons: small resort, limited entertainment, games, and dining options.
Stayed 7 nights in Apr 2024
Response from Hotel Management on 18 Apr 2024
Dear Andreea,Thank you for choosing Beach Palace to enjoy a splendid vacation. It was an honor to welcome you! We are delighted to learn that you loved our resort and service and that our staff could help you with your dietary needs. Thank you for your feedback regarding entertainment and dining options. We'll take them into consideration for further discussion and improvements.We do hope to have you back in the near future for another great stay at Beach Palace!Kindly,Beach Palace All Inclusive.

10/10 Excellent

Margarita

Buffet at supper time needs improvement Breakfast and lunch time buffet excellent
Stayed 4 nights in Apr 2024
Response from Hotel Management on 18 Apr 2024
Dear Mrs. Margarita,We are delighted to hear that you enjoyed the quality of our breakfast and lunch offerings. We take your comments regarding the dinner buffet seriously and will work diligently to enhance that experience for you and all our guests. Furthermore, we look forward to the opportunity to welcome you again in the future!Best regards,Beach Palace All inclusive.

6/10 Okay

Sandeep, Edina

Stayed 5 nights in Mar 2024
Response from Hotel Management on 18 Apr 2024
Dear Sandeep,Thank you for taking the time to share your feedback. We would like to hear more about your stay, we are kindly asking you to write to us and tell us about your experience. We look forward to hearing from you. Kindest Regards. Beach Palace All Inclusive.

4/10 Poor

ksenia, Miami

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience. Dirty room . AC is not working. Dirty balcony. And much more
Stayed 3 nights in Apr 2024
Response from Hotel Management on 17 Apr 2024
Dear Ksenia.Thank you for your comments as the feedback of our guests plays an important role in our daily improvements. Every detail on your review has been noted, and we will address these areas to enhance the overall guest experienceWe hope you will give us the opportunity to welcome you back and provide you with the positive experience you have come to expect from us. Kindly,Beach Palace All inclusive.

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Hotel Management on 17 Apr 2024
Dear Mr. Christopher.Thank you for taking the time to share your feedback. We would like to hear more about your stay, we are kindly asking you to write to us and tell us about your experience. We look forward to hearing from you. Kindest Regards. Beach Palace All Inclusive.

6/10 Okay

ELENA

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let me start by saying that the service was excellent. All the employees are very kind and respectful, always helpful which makes you feel valued. Now the condition of the hotel is not of what you would expect for a 4 start hotel. Starting from the cleanliness of the common areas in the hotel and continuing to the rooms where the toilets did not flush properly. The water flow in the shower was so intense that will throw you out and the jets on the jacuzzi were not working. Needs a lot of fixing and updates to be a four star hotel. Plus the food in the restaurant was horrible. Most of the food was not properly cooked and in the buffet not much I can say I loved it. They did not have enough variety of food for different tastes. The good things I can say about this experience is that the hotel has a theater with different shows every nights. I enjoy that. They also have a sports bar with every night activities, dance and singers. They have pool activities during day time as well as activities at the beach. For active visitors and kids will enjoy that. For my personal part I enjoyed the beach. Even though it was a bit cold and wavy, I love the beach in this area, it’s clean and clear and very enjoyable. But now that I have this experience at Cacun I will definitely try other hotels in this area. Maybe a newer or more updated one and possibly a five stars next time.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
Dear Mrs. Elena,I'm sorry to read that you had a less than perfect experience. This is certainly not the level of service we expect to provide to our guests, as our mission is to provide them with excellent experiences. Here at Beach Palace we strive to improve with each and every feedback we receive, so please be sure that measures are being taken to prevent this from happening again. We hope you will give us the opportunity to welcome you back and provide you with the positive Palace Resorts experience you have come to expect from us.Best regards,Beach Palace All Inclusive.

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was good, beach great. Room was satisfactory but shower stall was terrible and leave water all over the bathroom floor.
Stayed 6 nights in Feb 2024
Response from Hotel Management on 16 Apr 2024
Dear Mrs. Donna.Thank you for your feedback from your recent stay at Beach Palace. We're delighted to hear that you have found our resort worthy of your holidays and that you've found the beach to be great!We also regret learning of the inconveniences encountered with the shower stall. Please rest assured that we'll take your comments into account to make the appropriate improvements.We hope to welcome you back soon!Best regards,Beach Palace All inclusive.

4/10 Poor

STEVE

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Too much noisy and MoMo restaurant fish food is very bad.
Stayed 5 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
Dear Mr. Steve,Thank you for taking the time to share your feedback. We would like to hear more about your stay, we are kindly asking you to write to us and tell us about your experience. We look forward to hearing from you. Kindest Regards. Beach Palace All Inclusive

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that needs to be careful the marketing team at that location
Stayed 3 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Dear Mr. Omar.Thank you for your feedback. We are happy to learn that your overall experience at Beach Palace was joyful. it has been a pleasure to welcome you.We hope it is not too long before I welcome you back!Best regards,Beach Palace All Inclusive

10/10 Excellent

Vishwanath

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent. We just returned from our 5 day vacation at Beach Palace and couldn't be more pleased. The food was excellent (Tavola, Momo, Gondola, Sweet & Coffee cafe). The facilities (pool, the beach access, stadium bar) and entertainment (night shows) were great. And the service overall was just amazing (special call out to Rafael at Momo, Daniel at Tavola and the servers at Sweet & Coffee). Every person was so professional, helpful and courteous. Thank you for making our stay so memorable!
Stayed 5 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Dear Vishwanath.Thank you very much for taking the time to share your experience with us and for giving us the opportunity to host you. We are pleased to know that your overall stay was excellent and that you found our facilities and entertainment amazing. Rafael and Daniel, we'll be delighted with your shoutout. We're glad our staff was professional, helpful, and courteous and made your stay so memorable!We can't wait to have you back.Best Regards,Beach Palace All Inclusive.

4/10 Poor

Amir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awful
Stayed 5 nights in Mar 2024
Response from Hotel Management on 15 Apr 2024
Dear Mr. Amir.Thank you for taking the time to share your feedback. We would like to hear more about your stay, we are kindly asking you to write to us and tell us about your experience. We look forward to hearing from you. Kindest Regards. Beach Palace All Inclusive.

6/10 Okay

Keniesha

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The front lobby and common areas were clean. My room was mediocre. The curtains were dirty. The mirrors were dirty, the window to the balcony had numerous fingerprints. The property to the right of the hotel was abandoned. While the sun is in the reflection of the beach palace, the abandoned hotel was not in good condition, so it was an eyesore to look at.
Stayed 4 nights in Apr 2024
Response from Hotel Management on 15 Apr 2024
Dear Mrs. Keniesha.Thank you for taking the time to share your feedback. We We strive to provide quality service and go beyond expectations to deliver memorable experiences, this is why we regret to learn that we could not fulfill your expectations, please receive our sincere apologies for the inconveniences you encountered during your stay. You can be sure that your feedback and every single detail has been shared with the team to improve for future actions. Kindest Regards. Beach Palace All Inclusive

10/10 Excellent

Manikandaprabhu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except for the sales pitch- would have appreciated knowing it was a sales pitch; the number of times we were asked was a little to much. Otherwise excellent location, service, beautiful beach
Stayed 5 nights in Apr 2024
Response from Hotel Management on 11 Apr 2024
Dear Manikandaprabhu.We are very happy to read that your overall experience at Beach Palace was great. Thank you so much for taking the time to review our beloved resort and for speaking so highly of it's excellent location, service, beautiful beach . We hope to welcome you back for another enjoyable stay in the future! Best regards,Beach Palace All Inclusive.

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service
A little run down but the beach and service makes up for it .
Stayed 7 nights in Apr 2024
Response from Hotel Management on 11 Apr 2024
Dear Mr. Gerald.Thank you for taking the time to review your stay at Beach Palace. We're glad that over all you had a great time and that our staff provided the Palace service that characterized us.We will delighted to be your host again in the future.Best regards,Beach Palace All inclusive.

10/10 Excellent

Xhensila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have very great experience, for sure will go back again
Stayed 7 nights in Mar 2024
Response from Hotel Management on 10 Apr 2024
Dear Xhensila.Thank you for taking the time to review our beloved Beach Palace. We're very pleased to read that you had a great experience and we can't wait to host you again! Best regards, Beach Palace All Inclusive.

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall very nice
Stayed 8 nights in Mar 2024
Response from Hotel Management on 10 Apr 2024
Dear Brent.Thank you very much for taking the time to share your experience with us and for giving us the opportunity to host you to create beautiful memories. We are pleased to know that your overall stay was great and that you found our property to be worthy of your vacation time. It was an amazing experience to have hosted you and we would be delighted if given another opportunity through future visits.Best Regards.Beach Palace All inclusive

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from a week at Beach Palace and had an amazing time. While the hotel is a little dated, the staff and service make up this. We were fortunate enough to stay on the top floor with a lovely view. We were supposed to get an attached room, but Marcos at the front desk gave us two rooms right next to each other, which was acceptable. Alan at the coffee shop was always so friendly. Gabriella at the breakfast bar was so funny and engaging with myself and my kids. Brenda was our beach waitresses and so fast with our drinks and food. This isn't a 5 star hotel, but the service is as good or better than any 5 star out there. You will be treated like family. We will definitely return.
Stayed 7 nights in Mar 2024
Response from Hotel Management on 8 Apr 2024
Dear Michael.Thank you for taking the time to share your feedback about your recent stay at our resort. We're thrilled to hear that you had an exceptional experience and that our staff provided you with outstanding service. We look forward to welcoming you back and providing more memorable moments for you and your family. Best Regards!Beach Palace All Inclusive

8/10 Good

Steven M, northfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was average, the beach was smaller, the resorts on each side were abandoned, but had a blast and would go agsin
Stayed 6 nights in Mar 2024
Response from Hotel Management on 5 Apr 2024
Dear Mr. Steven M.Thank you very much for taking the time to share your experience with us and for giving us the opportunity to host you. We're delighted that you enjoyed our property as much as we love having you here. We can't wait to welcome you back for another unforgettable stay with us. Best regards!

6/10 Okay

Tenisha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
What I didn’t like - Smokehouse restaurant had terrible customer service, food was cold and horrible. Italian restaurant the wait for the food was long and cold. The bell guys was rude. I expect the resort to be more kids friendly with accommodations and events for the kids. It didn’t had that’s all. It was slide what wasn’t 6-7 years friendly . If I had choice of going back I will not attend . I rapid MOON PALACE WITH WONDERFUL EXPERIENCE.
Stayed 3 nights in Apr 2024
Response from Hotel Management on 4 Apr 2024
Dear TenishaFirst we would like to thank you for letting us host you during this vacation. We are deeply sorry to read that our beloved resort didn’t meet your expectations. Here at Beach Palace Resort we strive to a certain level of quality and service and we’re very sorry to hear you we’re not able to experience it. Please be sure that measures are being taken to avoid this from happening again. We hope we can have the opportunity to welcome you back to serve you as our Palace family knows best. Kind Regards.

8/10 Good

Paul James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food options basic. Many staff more focused on up selling or moon palace package than assisting.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 4 Apr 2024
Dear Mr. Paul James.Thank you for taking the time to share your feedback about your recent stay at Beach Palace.and for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future with an improved experience. Best regards.

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
The location is great, the property is just somewhat run-down. Sounds like they are remodeling soon.
Stayed 7 nights in Mar 2024
Response from Hotel Management on 4 Apr 2024
Dear Mr Scott.Thank you sharing your feedback. We have shared you feedback with the in house team for their attention. We do hope you have a more enjoyable stay. Best Regards.

10/10 Excellent

Kirstine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotel Management on 24 Apr 2024
Dear Mrs. Kristine,Thank you for your perfect score ratting!We look forward to hosting you once more.Kindly,Beach Palace All Inclusive.

10/10 Excellent

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location on the beach! Walking distance from new shopping mall. Food and drinks are really good.
Stayed 7 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
Dearest Mandeep.Thank you for your review rating. We love that the location worked so great for you and that you enjoy the beach, the food and drinks at Beach Palace!We hope to host you again in the future. Best Regards.

6/10 Okay

Bobbi

Liked: Cleanliness, property conditions & facilities
Ocean the best/ wait at restaurants horrible buffet very limited
Stayed 7 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
Dear Bobi.We thank you for choosing Beach Palace, it was a pleasure to welcome you. We are sorry to receive your rating and learn that we have not fully met your expectations, you can be sure that your feedback is very important to us and we hope to have the opportunity to welcome you back in the future with an improved experience. Kindest Regards.

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed at had the view of lagoon and the ocean view around the corner of the wrapping balcony. It has a beautiful beach no seaweed. They had excellent food. It was very easy to get to restaurants and the beach since the hotel is not too large, allowing more time to enjoy vacation instead of getting from one place to another.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
Dear Mrs. Yuliya.Thank you for such kind words towards Beach Palace, we really appreciate you for taking your time to review us. We’re glad to read that our beautiful hotel and it's ideal location was the perfect scenario for an unforgettable vacation, we look forward to hosting many more wonderful getaways and for many more incredible moments to come. Best regards!

10/10 Excellent

Delaney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was clean, the food was very good and everything was all in one building so it made it very convenient. The beach was gorgeous!
Stayed 5 nights in Mar 2024
Response from Beach Palace on 1 Apr 2024
Hello Delaney,Thank you for choosing to vacation with us here at Beach Palace. We are delighted that you have shared your fantastic feedback with us to tell us about your fulfilling stay. It was a pleasure having you and we look forward to having you back. Kindest Regards

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Beach Palace. The staff is amazing. Can’t beat that view!!
Stayed 6 nights in Mar 2024
Response from Beach Palace on 1 Apr 2024
Hello Amanda,Amazing!We are absolutely delighted to hear you loved the beach and the view. We are happy to have hosted your vacation and we look forward to having you back.Best Regards

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness
Food wasn’t the greatest, long waits at restaurants, weren’t accommodating when our flight canceled. The staff were nice though!
Stayed 6 nights in Mar 2024
Response from Beach Palace on 1 Apr 2024
Dear Tiffany,We appreciate your valuable feedback telling us about your stay. We are sorry to hear all your expectations were not met. We aim to provide only the best to you our valued guest . We are happy to hear the staff were warm and friendly. It was a pleasure having you and we hope to welcome you back.Best Regards

6/10 Okay

eric, wappingers falls

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The positive was that the beach was beautiful and clean. The hotel itself is very dated but most of the staff were friendly. When we checked in we were offered an upgrade for a price. Our side of the building(bay side) has shows outside and could get noisy. Our room had four people but only got two towels and no washcloths. They also never restocked mini fridge with water. The pools are small and not a lot of chairs. The pool bars are not great. I asked for a white wine and the told me they ran out! How can you run out at an all-inclusive hotel? Same thing happened to my son when he went to get chocolate ice cream. He was told they don’t have any more… The rooftop pool is nice but the lunch we had there was slow, cold and terrible! The dinning areas are not big. First come, first serve. No reservations! The night we wanted Japanese, there was an hour and thirty five minute wait! The food is average. The elevators are slow and backup. Be prepared to wait. Beware! The staff seem friendly but they have an agenda. They are pushing their new property at the Moon Palace called The Grand. They will do anything to get you to go and see. Even give you extra hotel credit. But, you can only use the credit on certain things. Not everything, so ask first if you can use the credit on what you want. Just so you know it’s a timeshare pitch! I am not opposed to staying at another Palace property and giving it a try again, but I will not be going back to the Beach Palace.
Stayed 4 nights in Mar 2024
Response from Beach Palace on 1 Apr 2024
Hello Eric,Thank you for choosing Beach Palace as your resort destination. We are sorry to hear your experience was not fulfilling. We aim to provide to highest quality to you our valued guest. We have shared your feedback with the respective department to inform them of your experience. We look forward to having you vacation with The Palace Company.Best Regards

8/10 Good

Carey Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some updates needed, but overall a nice stay.
Stayed 6 nights in Mar 2024
Response from Beach Palace on 1 Apr 2024
Dear Carey,Thank you for choosing to vacation with us here at Beach Palace. We appreciate you feedback and have shared it with the relevant department.Best Regards

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a bit out of date, but the service and food make it worth staying! My kids love its little sweet shop, could get fancy coffee, cookies and icecream all the time! Only suggestion is I wish the double bed should be queen in the standard room Thank you!
Stayed 6 nights in Mar 2024
Response from Beach Palace on 30 Mar 2024
Dear Yu,Thank you for choosing to vacation with us here at Beach Palace. We are happy to the kids loved the sweet shop. We have noted your suggestion and we appreciate you valuable feedback. Kindly note the beds are based on availability, and not all standard rooms can be equipped with double beds as they will be guests wanting king beds. We do hope you understand and we try best to accommodate or guest request. We are anticipating your next visit.Best Regards

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Beach Palace was amazing. Check-in was a breeze, our room was clean and spacious with a great balcony. The food was incredible (especially at the sit-down restaurants - yes, you have to get in line 10-15 minutes early, but you can grab a drink and hang out!). The pools were nice - only downside was that the hot tubs seemed to not be working very well. The beach was also beautiful and not crowded, even though it was Spring Break. Lastly, the service of the staff was top-notch, as good or better than any of the all-inclusives we've stayed at. Couldn't recommend this place enough!
Stayed 5 nights in Mar 2024
Response from Beach Palace on 30 Mar 2024
Dear Robert,We appreciate you choosing to vacation with us here at Beach Palace. We are delighted to hear about your fulfilling experience. We are happy the food was delicious, beach was beautiful, and check-in was quick. We are please to have been apart of you fulfilling vacation, and we look forward to welcome you back.Kindest Regards

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Hotel Management on 17 Apr 2024
Dear Mrs. Kelly. It was a pleasure to welcome you at Beach Palace and we're very honored to receive your perfect review rating. We remain at your service. Kind regards. Beach Palace All inclusive

10/10 Excellent

Vitaliy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Mar 2024
Response from Beach Palace on 28 Mar 2024
Dear Vitaliy,Thank you for choosing to vacation with us here at Beach Palace. We are happy you have your 5 stars ratings. It was a pleasure having you and we hope to welcome you back.Best Regards

10/10 Excellent

Eric

Stayed 5 nights in Mar 2024
Response from Hotel Management on 16 Apr 2024
Dear Mr. Eric.Thank you for your perfect score ratting!We hope to see you soon for another perfect stay.Best regards,Beach Palace All inclusive.

10/10 Excellent

Tabitha Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Beach Palace on 27 Mar 2024
Dear Tabitha,Thank you for sharing you 5 stars review. We do hope you had a wonderful time and we hope to welcome you back!Best Regards

10/10 Excellent

Gavin

Travelled with family
Impeccable friendliness from all staff
Stayed 6 nights in Mar 2024
Response from Beach Palace on 27 Mar 2024
Dear Gavin,Thank you for sharing you 5 /5 ratings . We are delighted to hear the staff were outstanding. We do hope you had a magnificent time and we hope to welcome you back!

10/10 Excellent

Kostanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2024
Response from Beach Palace on 27 Mar 2024
Dear Kostanca,Thank you for sharing you 5 stars review. We do hope you had a wonderful time and we hope to welcome you back!Best Regards

10/10 Excellent

Rajbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy staff very helpful
Stayed 4 nights in Mar 2024
Response from Beach Palace on 26 Mar 2024
Hello Rajbinder,Thank you for vacationing with us. We appreciate you sharing your 5/5 ratings. We are delighted to hear the staff were exceptional and contributed in a memorable stay. We are glad to have shared in this experience and we look forward to having you back.Kindest Regards

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome trip! The only difficulty we had was getting transportation to the resort. I did not know you had to reserve a shuttle 24 hours in advance, but other than that the trip was wonderful.
Stayed 4 nights in Mar 2024
Response from Beach Palace on 26 Mar 2024
Dear Lindsey,Thank you for choosing to vacation with us . We appreciate your valuable feedback. We are sorry to hear it was challenging finding transportation to the resort. We are however glad to hear it was an awesome experience. We look forward to welcome you back.Kindest Regards

10/10 Excellent

Nathan

Stayed 8 nights in Mar 2024
Response from Hotel Management on 15 Apr 2024
Dear Mr. Nathan.Thank you for your perfect rating! We look forward to welcoming you back for another incredible vacation. Best Regards,Beach Palace All Inclusive.

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
They are due for a remodel which they have planned otherwise this is one of our favorite places to stay.
Stayed 6 nights in Mar 2024
Response from Beach Palace on 25 Mar 2024
Hello Stephanie,We appreciate your 4 stars ratings with you valuable feedback. We are delighted to hear Beach Palace is your favorite resort to visit , and we will ensure this remains.It was a pleasure having you and we look forward to welcome you back.Kindest Regards

10/10 Excellent

Saurabh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had awesome 4 night stay with Family. All inclusive Food and beach is the main attraction and rooms are big.
Stayed 4 nights in Mar 2024
Response from Beach Palace on 25 Mar 2024
Hello Saurabh,It was great having you vacation with us. We are glad to hear it was a fulfilling stay, especially been the food and the beach was a hit for you. It was a pleasure been apart of your magnificent stay and we look forward to welcome you back.Best Regards

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the night activities
Stayed 3 nights in Mar 2024
Response from Beach Palace on 22 Mar 2024
Dear Erin,Thank you so much for your positive review , we would love to host you again soon!Best Regards!

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Beach Palace on 23 Mar 2024
Hello Evelyn,Thank you for sharing your 5/5 ratings. We appreciate you taking the time to share your experience.Best Regards