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"The staff on reception were extremely kind and helpful. "

"Wonderful staff. Lovely quiet stay. So convenient for the Utilita. Thank you "

"Room clean and had every thing I needed for overnight stay"

"It was very convenient & close to where I needed to be for the event I was attending at."

"I had to be reallocated to another hotel, and it was good customer service by them too!"

"was a decent room/hotel free car park but lifts not working - only complaint is the mirror is near the bathroom and no where to put ur makeup etc and the dressing table/chair and plugs at the other side of the room so it didn’t make sense ?? needs looking at … but wud stay again :) "

"Great little hotel for the price, went with my brother and got us a room each for the nice, not the best hotel for for £40 per person per night it was pretty fing good lol, will stay again"

"Great place to stay not far from the Chinese quarter of Birmingham. The room was brilliant not like a hotel from the outside more like a shallet, spacious room with all you needed. Breakfast was £9.99 per booked or £13.95 on the day, was cooked food and cereals toast etc. The room was poor for the noise from the road seemed it was boy racer night! We were the road side and close to the gate opening for the car park, we didn’t use the car park but it was reasonable priced and secure. We asked for...

"It was so hot there was only one window and you can only open it small, no toilet brush in the toilet "

"I would recommend this hotel for someone wanting a place to sleep near the city centre. We stayed here four nights while we explored and it was brilliantly located for the trains, trams and walking. The lift was out of order when we arrived and the staff took all our luggage to our room for us, after switching us to a room on the first floor. The beds were comfortable and the bar area excellent. As it's located just behind New Street Station we were in China Town and the local restaurants were...