Mumbai Romantic Holidays

Staff & amenities. Reception and breakfast staff were great. However, housekeeping needs to be improved! We had to ask for something or the other every single day because housekeeping did not leave enough supplies for a triple room.

Clean room and very friendly staff

The quanlity of the service was overall excellent. My constructive feedback is towards the concierge department. They mentioned they connected with another TAJ hotel restaurant on my request to make dinner reservations. This restaurant did not accept reservations but i was told they registered my name so the restaurant was aware i was to arrive with my guests. However, the restaurant did not register my name and the manager there confirmed thisby showing me the guest list. I sought clarification upon returning to the Taj Palace but again no explanations were provided. I found this lack of communication from their end rather disheartening. I would have appreciated an explanation. The service of Amrita, the management trainee was good. Th restaurant sea lounge was amazing boh for the food and service. The waiter staff Goydi and Kavya were excellent.Th constructive feedback that I provided to the manager Sagnik was well received. The service at the poolside was rather slow and my partner had to physically get up from our table and ask for a aiter after waiting about 10 mins. The interesting part was that it wasn't even busy in appearance and a few of the staff were horsing around by themselves. I hope that the training program for these youngsters improve as it reflects poorly on the hotel brand. The pool staff and the health club staff were all amazing notably Appa, Parmeswer and Yogesh who went above and beyond to provide amazing service. The shamiana restaurant needs an upd

Great stay good service and comfort and more luxury treatment

Beautiful room, the ability to open the window & have fresh air was a real Bonus. Very helpful staff. Great amenities, loved the pool side dining. Good hassle free shopping too.

Staff & amenities. Reception and breakfast staff were great. However, housekeeping needs to be improved! We had to ask for something or the other every single day because housekeeping did not leave enough supplies for a triple room.

Clean room and very friendly staff

The quanlity of the service was overall excellent. My constructive feedback is towards the concierge department. They mentioned they connected with another TAJ hotel restaurant on my request to make dinner reservations. This restaurant did not accept reservations but i was told they registered my name so the restaurant was aware i was to arrive with my guests. However, the restaurant did not register my name and the manager there confirmed thisby showing me the guest list. I sought clarification upon returning to the Taj Palace but again no explanations were provided. I found this lack of communication from their end rather disheartening. I would have appreciated an explanation. The service of Amrita, the management trainee was good. Th restaurant sea lounge was amazing boh for the food and service. The waiter staff Goydi and Kavya were excellent.Th constructive feedback that I provided to the manager Sagnik was well received. The service at the poolside was rather slow and my partner had to physically get up from our table and ask for a aiter after waiting about 10 mins. The interesting part was that it wasn't even busy in appearance and a few of the staff were horsing around by themselves. I hope that the training program for these youngsters improve as it reflects poorly on the hotel brand. The pool staff and the health club staff were all amazing notably Appa, Parmeswer and Yogesh who went above and beyond to provide amazing service. The shamiana restaurant needs an upd

The Sahil is in a great location as it’s not far from Fort, Colaba and Parel in South Mumbai. The hotel itself has amazing service, food and the rooms are very comfortable with adequate space for 2 people per room. The staff really make the stay memorable as they are very friendly, provide a great service and always happy to help. We stayed here for 9 nights and the hotel was very accommodating. The one point they do need to work on is controlling noise from other guests by enforcing hotel policies more strongly. A lot of other guests in the hotel at the time we stayed lack courtesy for others, which is not a fault of Sahil’s but they should deal with it better. Guests talking on loud speaker while in the restaurant, large gatherings in the hallway outside rooms or guests from multiple rooms gathering in 1 and talking very loudly in the early hours of the morning is not acceptable and etiquette should be enforced by management more strongly!

Clean room and very friendly staff

Beautiful room, the ability to open the window & have fresh air was a real Bonus. Very helpful staff. Great amenities, loved the pool side dining. Good hassle free shopping too.