Baja California Peninsula Mountain Holidays

We enjoyed our stay at Hacienda Encantada very much. We had an all inclusive package. Food was excellent at all the restaurants we tried ( Barollo, O

All the staff were professional and great to deal with. Food was amazing - we especially enjoyed the Italian restaurant. Drinks were very good and all the bartenders were quick and knowledgeable. We had a small wedding there and they did a great job on everything, including a wonderful ceremony with perfect weather on the beach. Thanks to Diana, Diego, the DJ, and everyone else who was involved! Our flight was delayed a few hours and they allowed us to check out of our rooms but keep our bracelets for some food and drinks while we waited on our rescheduled transportation to the airport. There were a few small children in our group so this was very appreciated as they would have had trouble sitting at the airport for 6+ hours if we had to leave right away.

Myself, my husband and mother-in-law stayed at Hotel Riu Palace Cabo San Lucas over Christmas and had the most amazing time. The entire resort is impeccably clean, from the rooms to the restaurants to all the public areas, including the pools. Every staff member we interacted with was courteous, professional and very helpful. All the food was yummy, from the snack bars, buffet and specialty restaurants. The pools were warm and the staff entertained us throughout the day. The activities on Christmas eve were so fun and there were photo ops everywhere on the property.

Our butler Dulce and the other staff were amazing!

Staff was amazing around the whole resort! Very welcoming and willing to help in any way possible! All the food at the restaurants was amazing and we can’t wait to go back!

The property is gorgeous, clean, and safe. Staff is very nice but there is very little sense of urgency. The menus at each of the restaurants (with the exception of Nobu) need an overhaul. I don’t think I had one order that was correct on the first try. There was always a mistake and mistakes took a long time to correct. If you are unhappy with an order or the quality was inferior, staff would argue with you and point to the menu rather than just trying to make the customer happy. Additionally, staff would offer something as if it was complimentary (for instance a few extra pieces of crispy rice for some leftover spicy tuna) and then charge you for it. I would expect impeccable service at a Nobu Hotel and unfortunately this did fall short.

The service level is awesome.

Beautiful hotel and outstanding staff, but not a peaceful getaway. I’m sharing information I truly wish I had known before booking. Had I known this in advance, I would not have stayed here. If you’re looking for quiet and relaxation, this is not the place. There is loud techno/club music at the pool from morning until evening. During our stay, a DJ played on three separate days, and the volume made it impossible to read or relax. There are no quiet areas on the property to escape the music—it’s unavoidable. Our two 21 year olds felt the music was too much and detracted from their experience. If long beach walks are important to you, this hotel will also disappoint. The property sits on a small cove with very coarse sand, allowing only about a five-minute walk. The beach is not swimmable due to sea urchins. Nearby walking options are limited to streets lined with apartments and hotels, eventually leading to the highway. Because of this, we spent time in the gym, which is small but well-equipped, and guests were respectful about sharing equipment. The service was exceptional. Every staff member was warm, accommodating, and attentive. Rooms were beautiful and spotless daily, and the team did everything possible to make our stay comfortable. While the hotel and views are stunning, the experience isn’t what I’m looking for. I don’t want loud music forced on me—I want peace, quiet, and walkable beaches. For that reason, I would not return.