Singapore Luxury Holidays

Lovely clean spacious room Nice club lounge with great views

I recently stayed at Parkroyal Collection Marina Bay. Overall, the hotel itself is fine, but in my opinion, the price does not match the level of service provided. On the first morning, breakfast was calm and pleasant — just as it should be in a 5-star hotel. However, the following days were a complete disaster. A very large group, about 200 people all wearing matching T-shirts, flooded the restaurant. They were extremely loud, running around and creating total chaos. I literally had to wait over 10 minutes just to pour myself a cup of coffee! This situation continued for two consecutive mornings. I paid over $400 per night and expected a peaceful and refined atmosphere. The hotel management should have arranged a separate breakfast area for such a large and noisy group. I understand the desire to increase business revenue, but the general manager should also consider the comfort of all guests. In addition, as a Pacific Club member, I requested a room on the 19th floor but was placed on the 15th instead. It wasn’t a big issue until I noticed that several members of that same noisy group were actually staying on the 18th and 19th floors. Overall, this experience left me disappointed, and I cannot recommend this hotel.

Very good and kind support Marina view is very good

This hotel is very much close to shopping and not far from the main attraction. My room is very clean, the outdoor pool and gym, both in very good condition. The staff are amazing and very helpful. Shoutout to Brent, he had been so helpful and accommodating in all the help and questions that was asked and need. I had a very relaxing stay. Will certainly comeback to this hotel.

We enjoyed the location and convenience of this hotel, nect to a mall and the MRT. The hotel itself was clean and tidy. Breakfast was included and there was a fantastic variety to choose from and tasted great. We were in the heritage side of the hotel, which was a bit dated but we did love the space the room provided.

Very good and kind support Marina view is very good

I recently stayed at Parkroyal Collection Marina Bay. Overall, the hotel itself is fine, but in my opinion, the price does not match the level of service provided. On the first morning, breakfast was calm and pleasant — just as it should be in a 5-star hotel. However, the following days were a complete disaster. A very large group, about 200 people all wearing matching T-shirts, flooded the restaurant. They were extremely loud, running around and creating total chaos. I literally had to wait over 10 minutes just to pour myself a cup of coffee! This situation continued for two consecutive mornings. I paid over $400 per night and expected a peaceful and refined atmosphere. The hotel management should have arranged a separate breakfast area for such a large and noisy group. I understand the desire to increase business revenue, but the general manager should also consider the comfort of all guests. In addition, as a Pacific Club member, I requested a room on the 19th floor but was placed on the 15th instead. It wasn’t a big issue until I noticed that several members of that same noisy group were actually staying on the 18th and 19th floors. Overall, this experience left me disappointed, and I cannot recommend this hotel.

This hotel is very much close to shopping and not far from the main attraction. My room is very clean, the outdoor pool and gym, both in very good condition. The staff are amazing and very helpful. Shoutout to Brent, he had been so helpful and accommodating in all the help and questions that was asked and need. I had a very relaxing stay. Will certainly comeback to this hotel.

Lovely clean spacious room Nice club lounge with great views

I recently stayed at Parkroyal Collection Marina Bay. Overall, the hotel itself is fine, but in my opinion, the price does not match the level of service provided. On the first morning, breakfast was calm and pleasant — just as it should be in a 5-star hotel. However, the following days were a complete disaster. A very large group, about 200 people all wearing matching T-shirts, flooded the restaurant. They were extremely loud, running around and creating total chaos. I literally had to wait over 10 minutes just to pour myself a cup of coffee! This situation continued for two consecutive mornings. I paid over $400 per night and expected a peaceful and refined atmosphere. The hotel management should have arranged a separate breakfast area for such a large and noisy group. I understand the desire to increase business revenue, but the general manager should also consider the comfort of all guests. In addition, as a Pacific Club member, I requested a room on the 19th floor but was placed on the 15th instead. It wasn’t a big issue until I noticed that several members of that same noisy group were actually staying on the 18th and 19th floors. Overall, this experience left me disappointed, and I cannot recommend this hotel.

Very handy to everything.