Asia Luxury Holidays

Hotel staff were very pleasant and friendly. Will definitely return.

Everyone here is so polite and respectful

I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏

Great hotel, elevators can be slow for the photo ops at the top. Great breakfast

We spent one night at this big, busy, centrally located hotel. Room was stylish and comfortable, but the glass wall on the bathroom was a little odd. We easily stored our bags (with many others) on the day we left. We decided against the pricey hotel breakfast, but found the neighborhood choices early in the morning were limited.

Hotel staff were very pleasant and friendly. Will definitely return.

Everyone here is so polite and respectful

I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏

Hotel staff were very pleasant and friendly. Will definitely return.

Everyone here is so polite and respectful

I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏

We spent one night at this big, busy, centrally located hotel. Room was stylish and comfortable, but the glass wall on the bathroom was a little odd. We easily stored our bags (with many others) on the day we left. We decided against the pricey hotel breakfast, but found the neighborhood choices early in the morning were limited.

Big room and gratblocation

Everyone here is so polite and respectful