Central Mumbai Kid friendly Holidays

The breakfast was pretty much the same every day. It really needs to have a bit more of a variation. Also we have stayed at this property over the last four years and are very familiar with the property. It does need a bit of a refresh. However, the main area we found lacking was the fact that we had left my wife straighteners in the room. We vacated the room on our last day by the time requested and stored our luggage for a departure later that evening. Even then Hotel management team didn’t inform us that we had left our straighteners and handed them back to us. It was only when we realised ourselves and contacted the hotel. We got confirmation that they had them. Had they informed us when we went back to collect our baggage before departing for the airport we would’ve been able to pick them up. Instead we had to get someone to go especially and collect them, which has now meant we won’t see them until that person is coming to England. This fact was very disappointing considering we have given them business every year for the last four years.

Clean room and bed. Touchscreen controlled lights and AC. Table for laptop work. Electric kettle with instant coffee packets and creamer. Complimentary bottle water. Staff was helpful and service faultless. Would stay again.

Nothing stood out. Room was well cleaned but every morning the cleaners were in a rush. Every morning they kept coming and asking when will we be ready and get out so that they can clean the room. Overall the staffs were rude specially at the main gate. The person who checked us in was likewise. He had no time to take us to the room.

Excellent experience. Variety of dining options. Great food and service.

The experience was just ok. Especially since I had stayed at another JW Marriott property a week prior . Room service food was terrible- greasy. The bathroom could have been cleaner and the toilet water kept running.

Clean room and bed. Touchscreen controlled lights and AC. Table for laptop work. Electric kettle with instant coffee packets and creamer. Complimentary bottle water. Staff was helpful and service faultless. Would stay again.

Nothing stood out. Room was well cleaned but every morning the cleaners were in a rush. Every morning they kept coming and asking when will we be ready and get out so that they can clean the room. Overall the staffs were rude specially at the main gate. The person who checked us in was likewise. He had no time to take us to the room.

Excellent experience. Variety of dining options. Great food and service.

The breakfast was pretty much the same every day. It really needs to have a bit more of a variation. Also we have stayed at this property over the last four years and are very familiar with the property. It does need a bit of a refresh. However, the main area we found lacking was the fact that we had left my wife straighteners in the room. We vacated the room on our last day by the time requested and stored our luggage for a departure later that evening. Even then Hotel management team didn’t inform us that we had left our straighteners and handed them back to us. It was only when we realised ourselves and contacted the hotel. We got confirmation that they had them. Had they informed us when we went back to collect our baggage before departing for the airport we would’ve been able to pick them up. Instead we had to get someone to go especially and collect them, which has now meant we won’t see them until that person is coming to England. This fact was very disappointing considering we have given them business every year for the last four years.

Clean room and bed. Touchscreen controlled lights and AC. Table for laptop work. Electric kettle with instant coffee packets and creamer. Complimentary bottle water. Staff was helpful and service faultless. Would stay again.

Nothing stood out. Room was well cleaned but every morning the cleaners were in a rush. Every morning they kept coming and asking when will we be ready and get out so that they can clean the room. Overall the staffs were rude specially at the main gate. The person who checked us in was likewise. He had no time to take us to the room.