- Disliked: Staff & service
Horrible staff. Expensive property but the staff wasn't trained to treat foreign customers well. Further, the staff mentioned that I will get Hyatt world points for the stay but didn't credit them after departure. Calling back again to claim points resulted in putting me on hold for 30 minutes with no change and argument by the duty manager. For Rs. 15,000 per night, you can definitely do better to treat well your customers.