North America Kid friendly Holidays

Our stay was good and food was great

Very clean and well kept

Cons: Check in was a mess! The lines for the self-service kiosk and customer service were wrapped and slow. We were told we would receive a text message when our room was ready. After not receiving a text, and dragging our luggage around the casino, we finally went and spoke to customer service. They "unassigned" us from our room and we were never reassigned. The text would've never come. When we were finally given a room, it was a view of the parking lot, with the sphere far in the background. We were celebrating our anniversary, so it was very disappointing. I called to ask for another room, but they were at capacity, so we were stuck looking at the parking lot the entire time. Also, there is a $68 daily resort fee added. Pros: Housekeeping was amazing. The room was cleaned every day. Very beautiful.

Family friendly, clean and would stay again

First time staying & I will be back! Enjoyed my vacation here!

Cons: Check in was a mess! The lines for the self-service kiosk and customer service were wrapped and slow. We were told we would receive a text message when our room was ready. After not receiving a text, and dragging our luggage around the casino, we finally went and spoke to customer service. They "unassigned" us from our room and we were never reassigned. The text would've never come. When we were finally given a room, it was a view of the parking lot, with the sphere far in the background. We were celebrating our anniversary, so it was very disappointing. I called to ask for another room, but they were at capacity, so we were stuck looking at the parking lot the entire time. Also, there is a $68 daily resort fee added. Pros: Housekeeping was amazing. The room was cleaned every day. Very beautiful.

Very clean and well kept

Cons: Check in was a mess! The lines for the self-service kiosk and customer service were wrapped and slow. We were told we would receive a text message when our room was ready. After not receiving a text, and dragging our luggage around the casino, we finally went and spoke to customer service. They "unassigned" us from our room and we were never reassigned. The text would've never come. When we were finally given a room, it was a view of the parking lot, with the sphere far in the background. We were celebrating our anniversary, so it was very disappointing. I called to ask for another room, but they were at capacity, so we were stuck looking at the parking lot the entire time. Also, there is a $68 daily resort fee added. Pros: Housekeeping was amazing. The room was cleaned every day. Very beautiful.

Family friendly, clean and would stay again

Very clean and well kept

Cons: Check in was a mess! The lines for the self-service kiosk and customer service were wrapped and slow. We were told we would receive a text message when our room was ready. After not receiving a text, and dragging our luggage around the casino, we finally went and spoke to customer service. They "unassigned" us from our room and we were never reassigned. The text would've never come. When we were finally given a room, it was a view of the parking lot, with the sphere far in the background. We were celebrating our anniversary, so it was very disappointing. I called to ask for another room, but they were at capacity, so we were stuck looking at the parking lot the entire time. Also, there is a $68 daily resort fee added. Pros: Housekeeping was amazing. The room was cleaned every day. Very beautiful.

Family friendly, clean and would stay again